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About the Role
In the role of Territory Operations Manager, you will serve as a regional expert for Patient Operations in cell therapy, actively shaping the advancement of clinical studies and commercial products. You will be responsible for establishing and implementing standards for treatment centers, defining strategies in close collaboration with the Regional Operations Director (ROD), and managing internal and study reporting. You will significantly contribute to strengthening AstraZeneca's presence in cell therapy by providing operational and clinical consulting, leading treatment center activation, and ensuring continuous operational and qualitative support post-activation.
Responsibilities
- Drive strategic initiatives across the entire cell therapy lifecycle, from clinical development to market launch and beyond.
- Act as a central interface and leader within cross-functional teams, including Program Management, Quality, Supply Chain, Manufacturing, and Medical Affairs.
- Build sustainable partnerships with treatment centers and medical stakeholders, such as physicians, nursing staff, apheresis units, and cell therapy labs.
- Contribute expertise to influence decision-making processes and advance projects at regional and international levels.
- Establish and optimize operational processes in treatment centers, focusing on apheresis and product handling.
- Serve as a technical expert and point of contact for cell therapy workflows.
- Provide operational and clinical support for studies and commercial applications, including center activation, training, and ongoing support.
- Ensure compliance with regulatory requirements (e.g., JACIE) and drive continuous improvement processes.
- Develop and implement training concepts for medical professionals.
- Manage complex operational processes across the value chain, including apheresis, logistics, storage, infusion, and Chain of Identity/Chain of Custody.
- Collaborate with internal and external stakeholders to ensure high standards of quality, efficiency, and compliance.
- Respond to SOP deviations with expertise and collegiality.
- Support and manage quality processes (deviations, CAPA, Change Control) in conjunction with the Cell Therapy Hub and Quality Assurance.
Requirements
- Completed degree in Healthcare (e.g., Nursing, Physician Assistant, Natural Sciences) or equivalent.
- Several years (approx. 8+ years) of relevant professional experience in cell therapy.
- In-depth expertise in cell therapy processes, regulatory requirements, and clinical/operational procedures.
- Demonstrated experience in collaborating with internal and external partners and managing complex projects.
- Strong skills in developing and optimizing service structures and models.
- Excellent communication and influencing skills across various stakeholder levels.
- Experience with quality processes (e.g., deviations, CAPA, Change Control).
- Very good written and spoken German and English language skills.
- Willingness to travel approximately 50% within the region.
Skills
- Cell therapy processes
- Regulatory requirements
- Clinical operations
- Operational procedures
- Project management
- Service model development
- Communication
- Influencing
- Quality processes
- SOP deviations
- CAPA
- Change Control
Location
- Deutschland
Work Type
- Festanstellung
- Außendienst
Experience Level
- Associate Director
- 8+ years relevant experience
Education Level
- Studium im Bereich Gesundheitswesen (z. B. Pflege, Physician Assistant, Naturwissenschaften) oder vergleichbar
Benefits
- Individuelle Entwicklungsmöglichkeiten
- Fokus auf lebenslanges Lernen
- Vertrauen, Wertschätzung und Raum für Mitgestaltung
- Attraktives Benefitpaket (z.B. EGYM Wellpass, Corporate Benefits)
About the Company
- AstraZeneca is a global, science-led, patient-focused biopharmaceutical company.
- We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases.
- We are dedicated to being a Great Place to Work, empowering employees to push boundaries, challenge convention, and embrace their entrepreneurial spirit.
- We aim to drive change to meet global healthcare and sustainability challenges, fostering an inclusive culture that generates new opportunities.
- Our mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to deliver life-changing medicines.
- Innovation requires breakthrough ideas from a diverse workforce empowered to challenge conventional thinking.
- We are curious about science, find creative ways to approach challenges, and are driven to make the right choices and be accountable.
- We focus on people, wanting colleagues to be excited about their work.
- We promise to help employees realize their full potential, doing work that can change lives.
- We shape a culture that unites and inspires.
- The company is committed to becoming CO2-negative across its entire value chain by 2030.
Equal Opportunity
- AstraZeneca embraces diversity and equality of opportunity.
- We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.
- We believe that the more inclusive we are, the better our work will be.
- We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.
- We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
- A diverse, inclusive, and prejudice-free work environment that is committed to the Charter of Diversity, not only tolerates differences but actively promotes them and welcomes and considers applications from all qualified applicants, regardless of their characteristics.