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About the Role

Serve as a brand ambassador and business leader, delivering extraordinary experiences for internal teams and clients. Drive product category business, coach and manage a diverse sales team, and collaborate with the Boutique Director. Own and drive the business within the assigned product category.

Responsibilities

• Coach and inspire the team to deliver an elevated client experience.
• Foster a positive working environment, promoting feedback, diversity, mutual respect, and teamwork.
• Provide initial and ongoing training and development for team members, covering CHANEL savoir faire, product details, and service delivery.
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnering with the Home Office buying team.
• Lead the product category and team with agility and resilience, continuously improving based on key performance indicators.
• Represent CHANEL in the market, developing the client base through community involvement, local business partnerships, and events.

Requirements

• Minimum 3 years of related experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays.
• Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results.

Skills

• Collaborative teamwork.
• Client experience understanding and passion.
• Excellent communication.
• Foreign language skills (preferred).
• Passion for CHANEL's history, products, and social/cultural initiatives.
• Curiosity and desire for professional growth within CHANEL.

Location

• Saks New York
• Onsite

Work Type

• Flexible schedule
• Ability to work late nights, weekends, and some holidays

Experience Level

• Minimum 3 years of related experience

Education Level

• Bachelor’s degree (preferred)

Salary/Compensations

• $70,200 to $106,000

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits (parental leave, fertility support, Milk Stork, Care.com Membership).
• Generous paid time off policies (vacation, holiday, sick, volunteer days).
• 401K and other incentives.
• Robust healthcare offerings (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program).
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, Commuter Transit & Parking.

About the Company

• CHANEL is a private company focused on creating an inclusive culture that nurtures personal growth and collective progress.
• Offers a unique work environment encouraging individuals to understand the brand, business, and motivations to unlock growth possibilities.
• A world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches.
• Founded by Gabrielle Chanel in 1910, dedicated to quality craftsmanship and high-end creations.
• Employs over 32,000 people worldwide.
• Core values include exceptional creation and client experience, nurturing human potential, and positive impact on people, environment, and communities.
• Promotes arts, culture, and creativity, investing in R&D, sustainability, and innovation.
• Dedicated to creating conditions for employees to perform at their best, building on strengths, and benefiting from new opportunities.
• Fosters true collaboration and respect, believing diversity is essential to organizational success.
• Committed to competitive rewards, wellbeing programs, learning and development, and parental leave globally.
• CHANEL Community empowers employees to contribute to and learn from communities, offering volunteer time off and donation matching.
• CHANEL Mission 1.5° is a climate action plan aligned with the Paris Agreement.
• Committed to cultural engagement, supporting leading art institutions globally and in the US.
• Fondation CHANEL, since 2011, empowers women and girls globally, impacting over a million.
• Dedicated in-house teams support employee onboarding, leadership development, and career building skills through custom programs and blended learning.

Equal Opportunity

• Focused on creating an inclusive culture that nurtures personal growth and collective progress.
• Believes the uniqueness of each individual increases team diversity, complementarity, and effectiveness.
• Strongly encourages applications, valuing perspective, experience, and potential.
• Intentionally promotes Diversity & Inclusion, fostering respect, empathy, and dignity for all.
• Believes diversity across human differences is essential to the organization and client connections.
• Offers Employee Resource Groups in the US, which are voluntary, open to all, employee-led groups fostering a diverse, inclusive, and equitable community.