Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Join LendDirect, a proud member of the Attain Finance family, and kickstart your career in consumer finance. With over 50 years of expertise, we provide convenient and accessible financial services. Be part of a dynamic team shaping the future of consumer finance.

Responsibilities

• Deliver exceptional service by providing outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive sales growth by using consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage customers by managing inbound calls with confidence and making proactive outbound calls to attract new business and promote our offerings.
• Support delinquency management by collaborating with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and grow by participating in a hands-on training program with one-on-one mentoring to build skills and confidence.
• Ensure compliance by following all regulatory guidelines and company policies to protect customer information and company assets.

Requirements

• Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
• Sales Mindset: Confidence in promoting products and services that meet customer needs.
• Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
• Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
• Adaptability: Willingness to learn new systems and processes in a dynamic environment.
• Team Player: A collaborative spirit with a desire to contribute to team success.
• Experience in customer service, sales, or consumer finance is preferred but not required.

Skills

• Customer Service
• Loans
• Financial Services
• Lending
• Sales
• Collections

Location

• 1017 Wilson Ave, Suite 303, North York, ON M3K 1Z1

Work Type

• Onsite
• Full-time

Experience Level

• Entry Level

Education Level

• High School diploma or equivalent required
• College coursework or degree is a plus

Salary/Compensations

• $19.00 - $25.00 per hour

Benefits

• Paid Time Off
• Medical
• Dental
• Vision
• Life Insurance
• Disability
• Other voluntary coverages
• RRSP/DPSP program with company match after 3 months
• Employee Assistance Program
• Emergency Relief Fund
• Diversity and Inclusion Council
• Tuition Reimbursement
• Leadership Development Programs
• Monthly Bonus Program

About the Company

• LendDirect is a proud member of the Attain Finance family, bringing over 50 years of expertise in providing credit solutions across the U.S. and Canada.
• We develop convenient, easily accessible financial services that meet our customers' growing needs.
• We are a leading consumer credit lender that thrives on innovation and collaboration.
• Our portfolio includes distinguished brands like Cash Money®, LendDirect®, and Heights Finance.

Equal Opportunity

• Attain Finance Supports Equal Employment Opportunity.
• CURO (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants.
• We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.
• We do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works.
• Attain Finance provides reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.