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About the Role

Support a nationwide government program by partnering with a government representative to assist USCIS Application Support Center (ASC) operations. Complete biometric registration for applicants seeking legal immigration to the United States by traveling to their location for mobile biometrics. Work onsite at the ASC when not traveling. Amentum provides all required job training. Travel to various nationwide locations as directed by USCIS, under the supervision of the ASC Site Supervisor and/or Regional Manager.

Responsibilities

Process applicants for biometrics capture
Assist applicants with ASC processing forms
Review immigration and biometrics documentation
Perform biometrics processing, including capturing electronic fingerprints, photographs, and signatures
Proof and check work for accuracy and completeness, maintaining a 98% efficiency rating for all processed forms
Provide the highest level of customer service to all applicants
Track processing time for each applicant
Safeguard all documents
Perform additional administrative duties as needed
Perform backup responsibilities as Receptionist, Biometric Technician, and Site Supervisor

Requirements

Ability to obtain and maintain a government-issued suitability clearance
US Citizenship required for government approval
Valid driver’s license
Ability to travel locally 50%-100% of the time to fulfill contract requirements
Ability to travel up to 100% outside ASC site area
Regular travel to multiple locations within assigned routes, including nursing homes, residential homes, hospitals, or other locations as determined by USCIS
Ability to work in varied environments, including urban, suburban, and rural settings, and facilities with differing levels of accessibility
Flexibility to adapt to changing schedules, travel routes, and customer needs, sometimes with short notice
Willingness to work in diverse weather conditions and environments that may present physical, emotional, or situational challenges
Ability to stand and walk for up to 75% of assigned work hours
Ability to work in a high-paced environment with the public
Ability to act as the primary independent point of contact with the customer
Maintain professional conduct and confidentiality while representing the organization in the community
Ability to carry/transport 30 lbs

Skills

Customer service skills
Typing skills
Basic computer skills

Location

Nationwide (travel required)
Onsite (at Application Support Center when not traveling)

Work Type

Mobile
Onsite
Travel required

Education Level

High School Diploma or equivalent

Salary/Compensations

$20.24 /hr.

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability insurance
Life insurance
Pet insurance

About the Company

Amentum has tackled the world’s toughest challenges for over 100 years, delivering agile and steadfast solutions to the U.S. government and its allies.
With over 50,000 employees across seven continents and more than 60 countries, Amentum delivers a broad range of operational support services to meet critical client needs.
Headquarters are in Chantilly, VA.

Equal Opportunity

Amentum is an Equal Opportunity Employer, providing equal employment opportunity without regard to race, sex, sexual orientation, pregnancy, age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability, or any other protected category under federal, state, or local law.
Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
If a reasonable accommodation is needed for any part of the employment process, contact TAOps@amentum.com with the nature of the request and contact information.
EEO including Disability/Protected Veterans