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About the Role

Inside Group Ideas is seeking a seasoned Senior Account Manager to join an award-winning in-house creative, content, and production agency. This role balances client servicing with project management, overseeing the delivery of campaigns and always-on content while supporting team growth and cross-functional collaboration in a fast-paced environment.

Responsibilities

• Lead day-to-day operations for multiple Canadian brands within a global beverage and alcohol partner account.
• Serve as the primary point of contact for mid-to-senior level clients to build strong relationships.
• Oversee organic social workstreams, including content calendars, campaigns, and community management.
• Manage timelines, workflows, and delivery across cross-functional teams including strategy, design, and production.
• Ensure projects are delivered efficiently, on time, and to high creative standards.
• Lead cross-functional teams comprising strategy, visual design, copywriting, and production.
• Support and mentor an Account Manager.
• Contribute to strategy and content direction while ensuring execution.
• Maintain proactive communication and manage project risks.

Requirements

• 5+ years of experience in a professional client relationship or account management role.
• Strong experience in organic social, platform-first thinking, and content ecosystems.
• Experience working on integrated campaigns, ideally within the beverage and alcohol sector or similar fast-paced industries.
• Strong organizational skills with the ability to manage multiple workstreams.
• Experience collaborating with cross-functional teams across strategy, creative, and production.
• Excellent written and verbal communication skills.
• Ability to manage up and align with senior stakeholders.
• Strong attention to detail.
• Interest in evolving ways of working and tools, including AI.

Skills

• Account Management
• Project Management
• Organic Social Media Strategy
• Cross-functional Team Leadership
• Client Relationship Management
• Workflow Management
• Strategic Planning
• Content Direction

Location

• Toronto, Ontario

Work Type

• Hybrid
• Full-time

Experience Level

• 5+ years

Salary/Compensations

• $102,000.00 - $114,000.00

About the Company

• Established in 2004, OLIVER is a specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems.
• Partner with over 300 clients in 40+ countries.
• Part of The Brandtech Group, leveraging AI technology to enhance efficiency and creativity.
• Committed to sustainability with science-based emissions reduction targets.

Equal Opportunity

• OLIVER is an equal opportunity employer committed to creating an inclusive working environment.
• All applicants are considered without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.