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About the Role

The Australian Federal Police (AFP) is seeking a qualified candidate for the role of Operational Support Officer in Sydney, NSW. This position involves administration, planning, and logistics support for the Eastern Command Protection portfolio, ensuring operational requirements are met.

Responsibilities

• Support and assist with the Quintiq system (rostering and time recording) across Protection stations, including problem solving, cross checking, auditing, reviewing functions, and liaising with subject matter experts.
• Manage station roster record keeping.
• Oversee fleet management, including inspection and maintenance records, end of month odometer readings (EOM-ODO), vehicle servicing, repairs, replacement, and logbook auditing for tax purposes.
• Handle finance and procurement tasks such as research, purchasing, acquittals, and coding invoices appropriately.
• Prepare for and coordinate meetings, including logistics, visitor access, agenda setting, invitations, minute taking, tracking action items, catering, and ICT equipment setup.
• Manage station/office maintenance and stationery/supplies inventory.
• Administer record management through researching, reviewing, filing, archiving, electronic filing, and scanning.
• Manage multiple station Outlook email mailboxes.
• Participate in station and role-related projects such as WHS package implementation, Key Watcher security and access, internal building upgrades, Microsoft Teams migration, archiving and electronic filing projects, shared drive records management, and process improvement research.
• Provide executive support including reporting, timeline and deadline tracking, data management, and meeting support.
• Communicate and share information formally and informally using various channels such as email, MS Teams, and meetings.
• Demonstrate the capacity to ask pertinent questions, identify effective solutions, uphold integrity, and foster team cohesion and consistency across multiple teams.
• Collaborate with other Operational Support Officers, providing advice and guidance as required.
• Provide backfill support during leave/absence for other Operational Support Officers across Protection stations.
• Assist the Leadership team (OIC, Sergeants) when required and complete ad hoc administrative tasks as required.
• Follow established policies and adhere to AFP core values and Defence procedures/protocols.
• Liaise with the Department of Defence and other stakeholders as necessary.

Requirements

• Must be an Australian Citizen at the time of application.
• Must possess a Negative Vetting 1 (Secret) security clearance or have the ability to obtain one.
• Demonstrated experience collaborating effectively with multiple teams.
• Demonstrate high level attention to detail.
• Excellent time management & interpersonal skills.
• Be comfortable and adaptable to changing priorities.
• Working knowledge of the Microsoft Suite of applications, particularly Excel, Outlook and Word.
• Shows good judgement in allocating priorities to day-to-day work tasks in the broader context of team and AFP priorities.
• Possess a Driver's License valid for current use on Australian roads.

Skills

• Quintiq system support
• Rostering
• Time recording
• Record keeping
• Fleet management
• Finance and procurement
• Meeting coordination
• Office maintenance
• Stationery and supplies inventory management
• Record management
• Outlook email management
• Project participation
• Executive support
• Reporting
• Timeline and deadline tracking
• Data management
• Meeting support
• Communication
• Problem-solving
• Integrity
• Team cohesion
• Collaboration
• Advice and guidance
• Backfill support
• Ad hoc administrative tasks
• Policy adherence
• Liaison with stakeholders

Location

• NSW
• Sydney

Work Type

• Ongoing Full time
• No remote work options

Experience Level

• AFP Band 4 Level

Salary/Compensations

• Band 04 ($87,836.00 - $103,256.00)

Benefits

• Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
• 4 extra days of mandatory rest leave per year
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 14 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child’s date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangements that support work-life balance
• Health & wellbeing services – with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

About the Company

• The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia.
• It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.
• Working for the AFP provides you with a diverse and rewarding career.
• Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

Equal Opportunity

• We're all individuals and we love that.
• At the AFP we value the different perspectives, approaches and lived experiences of our people, and recognise that our collective intelligence and diversity is what makes us stronger.
• As such, we encourage applications from people from all walks of life, including people from culturally and linguistically diverse backgrounds, First Nations people, women, the LGBTQIA+ community and people with disability.