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About the Role

We are seeking a detail-oriented, customer-focused Bilingual Leasing Team Member to join our growing team at an affordable housing community. The Leasing Team Member will play a key role in ensuring LIHTC compliance, maintaining 100% occupancy rate, retaining existing residents, and preleasing for future availability.

Responsibilities

• Act as a customer service ambassador to ensure resident satisfaction.
• Process rental applications and verify documentation according to LIHTC guidelines.
• Greet prospective residents, answer inquiries, conduct property tours, and highlight community features.
• Utilize the Solidago Standard of Leasing.
• Respond to resident concerns professionally and timely.
• Collaborate with maintenance and property management staff for smooth daily operations.
• Maintain cleanliness of the tour path for a positive community impression.
• Maintain detailed and organized resident files for compliance audits.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation per company policy; participate in lease file audits.
• Stay informed on current market conditions and trends through competition shopping and Solidago training.
• Participate in and assist with planning the community’s Monthly Marketing Plan (MMP).
• Assist with additional community projects assigned by the Community Manager.

Requirements

• Must speak Spanish and English.
• 1-2 years of Real Page Onesite experience preferred.
• Minimum of 1 year of experience in leasing or property management, preferably within a LIHTC community.
• Available evenings and weekends.
• Ability to embody the Solidago Standards every day.
• Ability to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials.
• Ability to access all areas of the property, interior and exterior, in varying weather conditions.
• Capable of lifting or moving items up to 20 pounds.
• Possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
• Occasional travel may be required for training, property support, or other job-related needs.

Skills

• Bilingual (Spanish and English).
• Real Page Onesite experience.
• Strong communication skills.
• Strong understanding of LIHTC compliance, income limits, and eligibility requirements.
• Basic computer skills, including typing and writing for correspondence.
• Warmly greeting prospective clients.
• Answering incoming leasing calls.
• Determining needs and preferences.
• Professionally presenting the community and apartment homes.
• Utilizing feature/benefit selling.
• Closing the sale.
• Following up.
• Using “Gotta Says”.

Location

• The Janson - 13411 FM 812, Del Valle TX 78666

Work Type

• Full-time
• Non-Exempt

Experience Level

• 1-2 years of Real Page Onesite experience preferred.
• Minimum of 1 year of experience in leasing or property management, preferably within a LIHTC community.

Education Level

• High School Diploma or equivalent.

Salary/Compensations

• Hourly Rate, plus Benefits and Bonus eligibility.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays
• 401k Retirement Plan
• Employee Assistance Program (EAP)
• Competitive bonus structure
• Pet Insurance
• Gym Membership Reimbursement
• Parental Leave