Product Manager, CRM (m/f/d) at Awin | North Holland, ITA | Rezi

Product Manager, CRM (m/f/d) at Awin

Product Manager, CRM (m/f/d)

Awin · North Holland, ITA

2 months ago

Product Manager, CRM (m/f/d)

Awin · North Holland, ITA

2 months ago
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About the Role

The Salesforce Product Manager combines strong product and operational process expertise with creative problem-solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. This role brings teams together, leads stakeholders across functional areas, and drives meaningful outcomes in a complex and evolving systems landscape.

Responsibilities

  • Act as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap.
  • Support the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams.
  • Lead structured assessments of current business processes and contribute to the definition of future processes, identifying opportunities, benefits, and impacts of proposed changes.
  • Translate commercial, contractual, and operational needs into clear, actionable product requirements that support effective delivery within a complex systems landscape.
  • Work closely with the Salesforce Business Partners and engineering teams to ensure solutions align with agreed process models and integrate effectively across platforms.
  • Support scalable and well-governed CRM data foundations that enable reliable reporting, analytics, and downstream use cases.
  • Drive change and adoption by promoting new ways of working, supporting users through transitions, and helping teams realize value from the CRM platform.
  • Clearly communicate priorities, progress, trade-offs, and outcomes to a broad set of stakeholders through strong narratives and data-backed decision making.

Requirements

  • 3+ years of product management experience, with hands-on involvement in CRM products.
  • Strong product mindset, with the ability to frame problems, make trade-offs, and keep teams focused on outcomes in a complex system landscape.
  • Experience translating complex business, contractual, or operational needs into clear product requirements, roadmaps, and prioritized backlogs.
  • Demonstrated analytical and problem-solving skills, able to identify gaps and contribute practical, scalable solutions to cross-functional challenges.
  • Confidence working with and influencing a broad set of stakeholders across technical and non-technical teams in a global environment.
  • Experience working in cross-functional teams and engaging stakeholders plus strong negotiation and influencing skills.

Skills

  • Salesforce experience preferred
  • Data-driven approach
  • Strong communication skills
  • Adaptability to changing priorities and environments
  • Strong analytical skills
  • Client-oriented mindset

Location

  • Hybrid/remote possibilities to work across Awin regions

Work Type

  • Flexi-Week
  • Hybrid
  • Remote

Experience Level

  • 3+ years of product management experience

Benefits

  • Flexible four-day Flexi-Week at full pay
  • No reduction to annual holiday allowance
  • Variety of different paid special leaves
  • Support and access to various initiatives and sports offers for mental and physical well-being
  • Extensive training suite Awin Academy
  • Monthly allowance to cover running costs for remote working
  • Support in setting up remote workspace
  • Peer-to-peer appreciation program
  • Additional benefits in terms of health, well-being, security and more will be discussed upon first interview

About the Company

  • Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
  • Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
  • Awin is part of the Axel Springer group.

Equal Opportunity

  • Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members.
  • We champion uniqueness and authenticity; this is who we are at our core.
  • We welcome all backgrounds, identities, and experiences.
  • If you need support at any point in the application or interview process, please let us know.