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About the Role

New Balance is seeking associates to engage, excite, educate, and entertain consumers, acting as brand ambassadors with a passion for customer service and a love for working with people.

Responsibilities

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction by guiding customers through their entire journey.
• Ensure the store remains commercial by following company guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in store.
• Perform other duties as required by the management team.

Requirements

• Must be a team player.
• Demonstrate customer service skills.
• Possess a passion for retail and sales.
• Show a desire to learn.
• Ability to perform basic math and general retail operational processes.
• Effective communication skills.
• Flexible work schedule, including weekends and holidays.

Skills

• Customer service
• Retail operations
• Sales
• Communication

Location

• Europe

Work Type

• Full-time

Salary/Compensations

• Competitive compensation

Benefits

• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package

About the Company

• New Balance is a sportswear brand dedicated to helping athletes achieve their best, whether professional or everyday.
• Their products blend function and fashion, offering performance technology and style.
• The company is committed to giving back and ensuring others have the same opportunities to succeed.

Equal Opportunity

• While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.