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About the Role

The Associate I, Operations Support, supports new business implementations and operational continuity across multiple sites under the direct guidance of a Senior Team member. This role involves partnering with engineering for process flows and layout plans, participating in performance improvement and crisis management, and attending operational reviews. Responsibilities also include hyper-care support for relocations, application migrations, and new launches, managing UAT and volume stress testing, and providing flexible operational support. Associates are expected to meet company objectives in performance, safety, and quality, and comply with all corporate and site-specific policies.

Responsibilities

Support new business implementations and operational continuity across multiple sites.
Partner with engineering to develop detailed process flows and layout plans.
Participate in performance improvement and crisis management support.
Attend operational reviews for RFPs and implementation tollgates.
Provide hyper-care support for relocations, application migrations, and new launches.
Help manage UAT and volume stress testing.
Serve in flexible operational support capacities to maintain continuity during hiring gaps or backfill transitions.
Actively engage in DQP sessions and cross-functional planning forums.
Meet company objectives in performance, safety, and quality.
Comply with all corporate and site-specific policies.
Perform other duties as assigned.
Support overall stabilization objectives within the operations support team.

Requirements

Operate under the direct guidance of a Senior Team member with significant oversight and mentorship.
Ability to manage multiple priorities across concurrent projects.
Willingness to work flexible schedules, including evenings and weekends, as required.
Ability to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
Ability to frequently sit, bend, walk, and stand.
Ability to lift/carry and push/pull 21-50 pounds.
Ability to reach above shoulder, reach outward, squat, or kneel.
Ability to lift, bend, stoop, reach, and climb.
Ability to lift up to 30 pounds.
Ability to stand for several hours per day.
Ability to travel by plane and/or automobile.
Ability to work in a construction environment.

Skills

Strong analytical skills.
Strong problem-solving skills.
Attention to detail.
Experience with process engineering (preferred).
Experience with operational enablement (preferred).
Experience with system testing (preferred).
Ability to translate data into actionable strategies.
Familiarity with Lean methodologies (plus).
Familiarity with Six Sigma methodologies (plus).
Familiarity with Kaizen methodologies (plus).
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Demonstrated proficiency in applicable WMS systems.
English language proficiency (reading, writing, verbal).
Good organizational skills.
Good personnel skills.
Good written communication skills.
Good oral communication skills.

Location

USA
Virtual
Texas

Work Type

Full Time

Experience Level

0 to 2 years of experience in operations, logistics, or program management.

Education Level

Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Management, or related field.
Equivalent experience.

Salary/Compensations

$80,000.00 – $110,000.00 Annually

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

About the Company

DSV is a global transport and logistics company.
Founded in Denmark in 1976 by ten independent hauliers.
The world's 3rd largest supplier of global solutions within transport and logistics.
Adds value to customers' entire supply chain by transporting, storing, packaging, re-packaging, processing, and clearing all types of goods.
Operates from offices in more than 80 countries.
Ensures a steady supply of goods to production lines, outlets, stores, and consumers worldwide.
Maintains a global reach with a local presence.
A global leader in transport and logistics with an extraordinary growth journey.
Employs close to 150,000 colleagues in over 90 countries.
Offers solid services and meets customer needs.
Aims to shape the future of logistics.
Fosters a dynamic environment built on collaboration, accountability, and action.
Values inclusivity, embraces different cultures, and respects the dignity and rights of every individual.

Equal Opportunity

DSV is an equal employment opportunity employer.
Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
Special assistance or accommodation while seeking employment can be requested by contacting Human Resources at hr@us.dsv.com.