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About the Role
This role involves improving the home life of families in the community. As an Appliance Repair Technician, you are the key component in providing excellent customer service by delivering high-quality maintenance services for customer appliances.
Responsibilities
- Diagnose and repair home appliances and equipment
- Provide cost estimates for repairs
- Effectively communicate with customers regarding services needed
- Order parts and ensure efficient use of company materials
- Collect payment for work performed
Requirements
- Valid driver’s license and clean driving record
- EPA Type 1 or Universal CFC Certification
Skills
- Exceptional customer service
- Empathy
- Accurate diagnosis
- Problem-solving
- Ability to explain solutions
- Quick issue resolution
- Critical thinking
- Efficiency
- Time management
- Speed in repairs
- Punctuality
- Reliability
- Attention to detail
- Organization (work vehicle, customer information, reports)
- Eagerness for ongoing training
- Ability to research new equipment
- Ability to expand knowledge and skills
- Troubleshooting
- Working with hands and technology
Work Type
- Full-time
Experience Level
- One year or more in appliance repair (preferred)
Education Level
- High school diploma or equivalent
Salary/Compensations
- $60,000 to $150,000 per year
- Opportunity to earn bonuses and commissions
- Daily guarantee to start, eventually commission based on revenue
- Compensation type is subject to negotiation
- Top technicians easily earn well over $100,000 annually
Benefits
- No nights or weekends
- Paid Training (Mr. Appliance Academy)
- Generous bonuses and incentive pay
- Company vehicle
- Company-provided iPad
- Health benefits (offered at first 30 days of employment)
- Retirement Savings 401K (100% Company match on a portion of pre-tax income for Full Time employees)
- Paid time off (10 days per year)
- Fun, family-oriented team environment
- TeamBuilder Bonus program
About the Company
- Mr. Appliance values working with people you like, having fun while you work, and protecting your free time.
- The company provides ongoing training and fosters a fun, family-oriented team environment.