About the Role
Lead a team, grow a centre, and change children’s lives. As a confident, people-first leader, you will take full ownership of service delivery, new member acquisition, team culture, and centre growth, building a high-performing environment where children thrive, families trust us, and your team loves coming to work.
Responsibilities
- Lead all aspects of centre performance, including using KPIs and performance data to continuously improve results.
- Take ownership of overall centre profitability, including revenue management, optimizing staff efficiency, and driving membership growth.
- Lead, coach, and develop a supervisor and team of tutors.
- Create a positive, high-performance team culture with strong engagement and accountability.
- Ensure the safeguarding of every child in your care and maintain full Ofsted and company compliance.
- Drive membership growth through community engagement, local partnerships, and marketing events.
- Deliver excellent family and member experiences from first enquiry through to long-term progress.
- Manage day-to-day operations to ensure the centre runs smoothly and efficiently.
- Balance hands-on educational leadership with operational excellence.
- Role model excellent tutoring and coach your team, supporting members to achieve real maths and English progress and unlock a love of learning.
- Monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps.
- Build your centre’s reputation through local brand presence, community engagement, and sales activation.
- Host trial sessions, manage enquiries, and oversee the new member experience, ensuring every family feels welcome and supported.
Requirements
- Passionate about education and working with children.
- Experience leading a team in a fast-paced environment.
- Ability to lead boldly and take full ownership of goals, driving progress and tackling challenges head-on.
- Ability to inspire and empower your team to perform at their best, cultivating a culture of trust, collaboration, and accountability.
- Ability to use data to diagnose needs, plan strategically, and improve results.
- Ability to communicate clearly, confidently, and with impact.
- Ability to balance multiple priorities while staying calm under pressure.
- Willingness to give and receive feedback openly and commitment to self-development.
- Strong commitment to safeguarding, prioritizing the safety and wellbeing of every child in your care.
- Proof of eligibility to work in the UK.
- Provide a full employment history with all gaps clearly explained and evidenced where required.
Skills
- Team Leadership
- Performance Management
- Revenue Management
- Staff Coaching and Development
- Team Culture Building
- Child Safeguarding
- Compliance Management
- Membership Growth Strategies
- Community Engagement
- Local Partnerships
- Marketing Events
- Customer Experience Management
- Operational Management
- Data Analysis
- Strategic Planning
- Communication
- Problem Solving
- Time Management
- Feedback Delivery and Reception
- Self-Development
Location
- North London (Edmonton, Enfield, Finchley)
Work Type
- Full-time
- Permanent
- Onsite
Experience Level
- Experience leading a team in a fast-paced environment
Salary/Compensations
- £31,250 - £33,750 PA depending on experience + £3500 PA London weighting
Benefits
- 27 flexible holiday days per year, plus extra gifted time off between Christmas Eve and New Year.
- Additional holiday based on length of service.
- 3 additional paid days off for personal or religious celebration, wellbeing, or volunteer day.
- Potential to earn an individual performance bonus of £1250 twice a year.
- Fully subsidised tuition for children of all salaried staff.
- 50% off Explore Learning membership fees for immediate relations of staff members.
- Staff discounts including gym memberships and sportswear.
- Free 16-25 or 26-30 railcard.
- Free counselling services.
- Access to My Possible Self (a wellbeing app).
- Cycle to work scheme.
- Discounted Tastecard.
- Private health insurance with Vitality (based on length of service).
- Referral bonus.
- Payroll giving scheme.
- Enhanced parental leave.
- Pension options.
About the Company
- Award-winning tuition provider with professional tutors, smart learning tools & over 20 years of running successful centres across the UK.
- Mission is to help every child make meaningful progress.
Equal Opportunity
- Welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.
- Committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.
- Safer recruitment processes are rigorous and designed to deter, identify and reject anyone who may pose a risk to children.
- Any offer is strictly conditional upon satisfactory references and an Enhanced DBS check.
- This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders). Relevant disclosures will be required in line with DBS and safer recruitment requirements.
