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About the Role
NRMA Driver Training is seeking a Learning & Development Consultant – Driver Training to design, deliver, and improve corporate driver training and instructor capability programs. This role involves training delivery, coaching, instructional input, and continuous improvement, with a focus on road safety and developing people.
Responsibilities
- Deliver approved driver training programs to corporate clients
- Deliver induction and ongoing group training for new and existing driver trainers
- Provide 1:1, in-car coaching to instructors to support capability uplift
- Analyze instructor and participant feedback to improve training effectiveness
- Contribute to the design and improvement of training content, delivery approaches and on-road routes
- Work closely with internal stakeholders to ensure training meets agreed standards
- Maintain training records and complete required administration
Requirements
- Experience in training, coaching or facilitation (services environment preferred)
- Strong communication and interpersonal skills
- Demonstrated ability to coach and assess competency consistently against defined standards (including providing clear, constructive feedback)
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to high-quality customer service
- Current unrestricted driver’s licence
- Experience in content development for training programs
- Competence using common digital tools (e.g. LMS, MS Teams, Excel, PowerPoint)
- Understanding of adult learning principles and learner engagement
- Strong facilitation skills with the ability to adapt delivery to different audiences and learning needs
- High level planning, organisation and attention to detail, including preparation of lesson plans, session resources and assessment documentation
Skills
- Road safety
- Training delivery
- Coaching
- Instructional design
- Facilitation
- Communication
- Interpersonal skills
- Assessment
- Feedback
- Time management
- Customer service
- Digital tools proficiency
- Presentation design
- Planning
- Organization
- Attention to detail
Location
- Sydney metro
- Regional NSW
- ACT
- Interstate
- New Zealand
Work Type
- Hybrid work model (2 days in office, 3 days remote)
Experience Level
- Not specified
Education Level
- TLI41225 Certificate IV in Motor Vehicle Driver Training
- TAE Certificate IV (TAE40122) Training and Assessment
Benefits
- Discounts
- Flexible hybrid work model
- Ongoing learning, paid training, and development opportunities
- Progressive flexibility and well-being benefits
- Complimentary myNRMA Rewards membership
- Employee referral program (up to $2,000 bonus)
- Potential for career growth, progression, or relocation within the NRMA Group
About the Company
- One of Australia's most trusted, member-owned brands.
- Focuses on people and community.
- Offers legendary Roadside assistance and operates electric vehicle charging networks.
- Owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.
- Aims to keep moving Australia forward.
Equal Opportunity
- Inclusion, diversity and representing the members, guests, customers and communities served.
- Welcomes applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of the team.