About the Role
Join Sephora as a Floor Manager (Senior Beauty Advisor) in our new Chatswood Chase store. This full-time role offers the opportunity to lead a store team, deliver an exceptional client experience, and contribute to Sephora's success in the beauty retail industry.
Responsibilities
- Support the Store Manager and Assistant Store Manager in leading the store team.
- Embody Sephora's DNA to deliver a curated, innovative prestige beauty experience.
- Drive a selling culture to exceed KPIs and enhance team performance through coaching.
- Utilize reporting data for operational decisions in collaboration with management.
- Facilitate open communication and provide effective feedback to the team.
- Act as Manager in Charge (MIC) to handle client and team matters and make store decisions.
Requirements
- Open to working a rotating roster to support store needs.
- Previous retail management experience including P&L, sales forecasting, people management, stock control, and visual merchandising.
- Proficiency in Microsoft Office Suite for data interpretation and reporting.
- Hands-on leadership style focused on motivating and coaching the store team.
- Passion for excellent client service and experiential retail.
- Commitment to maintaining a strong, positive culture with a focus on feedback, development, and recognition.
- Proven drive for results with a history of exceeding sales targets and KPIs.
- Must be an Australian Citizen or Permanent Resident.
- Ability to provide 5 full days of availability across key trading times, including late nights, weekends, and public holidays.
Skills
- Sales
- Management
- Coaching
- Communication
- Data Interpretation
- Retail Operations
- Visual Merchandising
- Stock Control
Location
- Chatswood Chase, Sydney CBD, Australia
Work Type
- Full-Time
- Onsite
Experience Level
- Retail Management Experience
Salary/Compensations
- $32.24/hr + Super + Commission + Weekend & Public Holiday loading
Benefits
- Gifted products throughout the year
- Store discounts up to 45%
- Paid Parental Leave
- Birthday Leave
- Personal Leave
- Health and well-being initiatives
- 24/7 Mental Health well-being programs
- Life Insurance
- Discounted Gym memberships
- Opportunities for personal development in ANZ
- Opportunities across global LVMH brands
- Unique online learning platform
- Fun social calendar
About the Company
- Sephora believes that beauty thrives in diversity and discovery, aiming to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
- Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
- Sephora operates approximately 35 stores across Australia and New Zealand, with a growing online platform and plans for expansion.
Equal Opportunity
- Sephora is an equal opportunity employer and celebrates diversity.
- We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
- We are committed to creating and fostering an inclusive environment for all employees.
- We provide reasonable adjustments to the recruitment process to ensure a fair and transparent assessment.
