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About the Role
The Salon Manager oversees all salon operations, providing leadership and tools to staff for client growth and business development. This role involves delivering all Supercuts hair care services, ensuring high-quality guest service standards, and maintaining salon profitability. The Salon Manager provides guests with excellent service, including quality consultations, exceptional service, and guidance for maintaining their desired look at home, aiming for a great experience with every visit.
Responsibilities
- Oversee all facets of salon operations
- Provide leadership and tools for staff to increase clientele and business
- Provide all hair care services offered by Supercuts
- Ensure the highest quality of guest service standards
- Maintain salon profitability
- Provide guests with excellent service, including quality consultations
- Perform services efficiently and professionally
- Complete schedules and transactions on the computerized register
- Perform close-out procedures
- Conduct light housekeeping duties
- Handle banking procedures
- Manage salon inventory
- Conduct staff meetings
- Resolve guest issues
- Lead and develop the team effectively
- Create a positive work environment
- Provide training and guidance on business and technical competency matters
- Resolve associate issues
Requirements
- Current cosmetology or barber license
- Manager license as required by state/provincial regulations
- Ability to work a flexible schedule, including evenings and weekends
- Ability to provide exceptional guest service
- Ability to understand guest needs and provide quality consultations
- Ability to perform services efficiently and professionally
- Ability to perform administrative tasks (scheduling, transactions, close-out, housekeeping, banking, inventory, staff meetings)
- Ability to resolve guest issues
- Ability to effectively lead and develop a team
- Ability to create a positive work environment
- Ability to train and provide guidance on business and technical competency matters
- Ability to resolve associate issues
- Ability to stand for sustained periods
- Ability to frequently lift up to 10 pounds, occasionally up to 25 pounds
- Ability to perform continuous repetitive movement with fingers, hands, wrists, and arms
- Ability to perform continuous grasping and reaching, often above shoulder level
- Ability to be exposed to various chemicals and fragrances
- Ability to observe guest’s hair, including close vision, color vision, and ability to adjust focus
- Ability to communicate with guests regarding services and needs
- Ability to travel occasionally to out-of-town meetings, sometimes overnight
Skills
- Technical hair care skills
- Guest service
- Consultation
- Administrative tasks
- Leadership
- Team development
- Training and guidance
- Problem-solving
- Communication
Education Level
- Current cosmetology or barber license
- Manager license as required by state/provincial regulations
Benefits
- Outstanding development and training
- Established career path
- Competitive wage
- Ongoing training and education
- Paid attendance for training and education
About the Company
- Supercuts is one of the industry’s most recognized salon brands.
- Offers outstanding development and training with emphasis on technical skills.
- Provides an established career path for career growth.
- Offers a competitive wage and outstanding benefits.
- Dedicated to stylist success.
- Stylists undergo intensive training, regular seminars, and annual recertification.
- Pays stylists to attend ongoing training and education.
- Offers a wide range of professional services, including haircuts, color, highlights, waxing, and specialty services.
- Uses proprietary tools and techniques for exceptional results.
- Allows no-appointment necessary visits and online/phone check-ins.
- Dedicated to creating a friendly, welcoming atmosphere.
- Delivers the highest quality standards for stylists and guests.
- Has been an industry leader since 1975.
Equal Opportunity
- Employment opportunities are with an independent franchisee of Regis Corporation or its subsidiaries.
- If hired, employment is directly with the franchisee, not Regis.
- Franchisees are independent business owners/operators.
- Franchisees set their own wage and benefit programs, which may vary.
- Only the franchisee is responsible for employment matters including hiring, firing, discipline, supervision, staffing, scheduling, wages, and benefits.
- Regis will not receive employment applications and will not be involved in hiring or employment decisions.