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About the Role
This role is an integral part of account management, offering an opportunity to develop program management skills and gain experience with large clients in the affiliate marketing industry. The Associate Account Manager will be the main point of contact for assigned accounts, implementing affiliate strategies for growth and optimization.
Responsibilities
- Serve as the primary point of contact for assigned clients, providing training, guidance, and support.
- Implement program management strategies to achieve client objectives.
- Produce account management documentation and deliver regular reports.
- Recruit new affiliates and project manage migrations in collaboration with clients and the publisher team.
- Build relationships with top affiliates.
- Stay informed about industry trends and Awin products to inform program management and keep clients updated.
- Utilize the Awin platform and third-party tools for account management deliverables and network activities.
- Monitor affiliate program performance for network compliance and health.
- Proactively solve client issues and escalate when necessary.
- Communicate effectively with clients, publishers, vendors, and internal teams.
- Support team members and act as a reference point for knowledge and expertise.
Requirements
- Knowledge of the affiliate marketing industry, including commission models, tracking solutions, and affiliate types.
- Proficiency with MS Office suite, specifically Excel and PowerPoint.
- Willingness to learn new technology systems.
- Excellent written and verbal communication skills.
- Strong time management skills with the ability to manage multiple projects simultaneously in a fast-paced environment.
- Fast learner with strong team orientation and a positive attitude.
- Accepts and seeks out ownership and accountability.
Skills
- Affiliate marketing industry knowledge
- MS Office Suite (Excel, PowerPoint)
- Communication skills
- Time management
- Teamwork
- Problem-solving
- Adaptability
Location
- London, UK (Office)
- Client offices (UK-wide)
- Remote
Work Type
- Hybrid
- Full-time
Experience Level
- Associate
Benefits
- Flexible four-day Flexi-Week at full pay
- No reduction to annual holiday allowance
- Variety of paid special leaves
- Monthly remote working allowance
- Support for remote workspace setup
- Flexi-Office and hybrid/remote work possibilities
- Access to Awin Academy training suite
- Virtual social activities
About the Company
- Established in 2000, Awin has a dynamic, social, and inclusive culture.
- Awin is part of the Axel Springer group.
- Awin is committed to Diversity & Inclusion, championing uniqueness and authenticity.
- Awin aims to build the world’s leading open partner ecosystem.
Equal Opportunity
- Diversity & Inclusion are paramount.
- We welcome all backgrounds, identities, and experiences.
- If you need support at any point in the application or interview process, please let us know.