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About the Role

Cawley & Bergmann, LLC. is expanding its Buffalo office, seeking motivated, energetic, competitive, and career-driven individuals for a Collections Specialist role. This position offers opportunities for earning and growth, with training provided for various experience backgrounds including collections, sales, customer service, retail, banking, hospitality, or call centers. It's an opportunity to build a long-term career with a growing company that rewards hard work and performance.

Responsibilities

Handle inbound and outbound phone calls
Work with consumers to resolve outstanding accounts
Negotiate payment arrangements
Maintain professionalism and strong customer service skills
Update account information in company systems
Meet individual and team performance goals

Requirements

Minimum 1 year of collections or sales experience preferred
Customer service or call center experience is a plus
Strong communication and negotiation skills
Comfortable speaking on the phone throughout the day
Goal-oriented and money motivated
Positive attitude and willingness to learn
Reliable attendance and professionalism

Skills

Communication
Negotiation

Location

Buffalo, NY

Experience Level

Minimum 1 year of collections or sales experience preferred

Salary/Compensations

$18.00 - $20.00 per hour
Uncapped monthly performance bonuses

Benefits

Weekly pay
Paid training
Advancement opportunities
Positive and team-focused culture
Modern technology and systems
High-energy office environment
Consistent account volume and earning potential
Full benefits package available
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Sick Time
401(k)

About the Company

Cawley & Bergmann, LLC. is a rapidly growing national consumer collections and servicing company
Operates with offices throughout the country
Works with major financial institutions
Utilizes industry-leading technology including Latitude by Genesys, LiveVox, digital collection tools, and advanced business intelligence systems
Values hard work, offers growth opportunities, and provides unlimited earning potential