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About the Role

An enhanced Back of House role supporting all movement of goods into, around, and out of the boutique, as well as aiding with supporting services the boutique provides. This role acts as a bridge between front and back of house to reduce wait or delivery times in the client experience by supporting across the full operational activities of the boutique. It offers room for development and scope to build as the business moves forward.

Responsibilities

Support all movement of goods into, around, and out of the boutique.
Aid with supporting services the boutique provides.
Support across the full operational activities of the boutique.
Act as an ambassador of CHANEL, sharing knowledge and passion for the product and brand.
Work proactively in assisting or stepping in to areas that need support.
Replenish areas with sell down to maximize sales.
Contribute to delivering an outstanding experience to the client by cultivating knowledge of Health & Safety best practices, compliance, GDPR, and other procedures.
Ensure optimal levels of supplies are on hand at all times.
Communicate accurately and transparently to ensure all stakeholders are aligned.

Requirements

A strong foundational understanding of operations of a successful retail business.
Grit, resilience, and curiosity.
An inexhaustible desire to learn and develop.
A personal drive to deliver for those around you.

Skills

Operations
Retail
Health & Safety
Compliance
GDPR
Client Care
Exports
Cashiers
Stock/Stock Admin

Location

New Bond Street

Work Type

Permanent
Full-time

Benefits

Wellbeing programmes
Learning and development opportunities
Parental leave for all parents globally

About the Company

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
The company promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
This means everyone can grow, continue to be inspired and feel included, now and in the future.
The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Equal Opportunity

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.