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About the Role

As part of the Project Office, you will lead and deliver business transformation projects across areas such as process improvement, technology implementation, and organizational change management. You will work closely with cross-functional teams to deliver projects within scope, budget, and time constraints while meeting quality expectations. You will also oversee the procurement and budget management of external resources when internal expertise or technology is not available.

Responsibilities

Define goals, scope, and success criteria in partnership with sponsors, ensuring each project aligns with a compelling business case or strategic objective.
Develop delivery timelines using appropriate methodologies (agile or traditional), with a clear breakdown of tasks that support timely execution.
Lead the formation of cross-functional teams, identify internal and external resource needs, and manage project budgets to ensure effective execution.
Track milestones and key metrics tied to business value, while continuously assessing risks and implementing necessary controls to keep the project on course.
Maintain strong alignment with stakeholders through proactive communication, expectation management, and consistent status updates.
Drive organizational change by fostering internal ownership, building advocacy, and supporting the adoption of new processes or solutions.
Ensure thorough documentation and communication across the project lifecycle, designing tracking methods that reinforce sustainable outcomes and long-term success.

Requirements

Degree in Business, Project Management or equivalent professional Project Management (SAFe, PRINCE, PMBOK) experience
5+ years of experience in project management, ideally within the e-commerce or digital product landscape
Proven ability to lead diverse, cross-functional teams and manage competing stakeholder priorities
Hands-on experience with project management tools (e.g. JIRA, Confluence, MS Project), and a deep understanding of project delivery frameworks
Strong organizational skills, structured thinking, and a pragmatic, results-driven approach
Excellent interpersonal skills with the ability to collaborate confidently across departments, including executive-level stakeholders
Fluent in English; proficiency in German is an advantage

Skills

Project Management
SAFe
PRINCE
PMBOK
Agile methodologies
Traditional methodologies
JIRA
Confluence
MS Project
Organizational skills
Structured thinking
Interpersonal skills
Collaboration

Location

Cologne
Berlin

Work Type

Hybrid
Remote
Permanent Contract
Full-time

Experience Level

Senior
5+ years of experience

Education Level

Degree in Business, Project Management or equivalent professional Project Management (SAFe, PRINCE, PMBOK) experience

Benefits

Hybrid work
Workation
28 vacation days
2.5 additional days off at Christmas, New Year's Eve and Carnival
Buddy program
Individual learning & development opportunities
Events
Health Pass
Permanent contract

About the Company

Trusted Shops is a leading provider of trust solutions for e-commerce.
With around 700 employees across a dozen European countries, we ensure that consumers can shop online with confidence.
Through certifications and the Trusted Shops Trustmark, we guarantee the security, quality, and reliability of online stores.

Equal Opportunity

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Trusted Shops is clearly committed to diversity and against discrimination.