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About the Role

Manages day-to-day operations of live entertainment productions across the US and/or UK, coordinating logistics, managing schedules, and overseeing technical and operational aspects. This detail-oriented role efficiently manages resources, cast, crew, and equipment for seamless project execution. Collaborates with producers, project managers, directors, technical teams, vendors, and clients to deliver high-quality content within creative and budgetary constraints, maintaining direct accountability for client relationships.

Responsibilities

Prioritize client satisfaction and provide world-class customer service.
Develop detailed production schedules, timelines, and workflows, ensuring timely and in-scope execution.
Oversee resource allocation, including crew, equipment, vendors, and site logistics, for optimal asset use.
Manage production budgets, track costs, manage expenses, and negotiate with vendors for cost-effective operations.
Manage relationships with external vendors, freelancers, talent, and contractors, including contract negotiation, deliverable management, and compliance.
Hire, schedule, and manage production crews and technical personnel, ensuring full briefing and equipment.
Coordinate all site logistics, including venue, permitting, transportation, equipment, and asset installation.
Oversee setup, operation, and strike of production equipment with technical teams, including video, lighting, sound, scenic, and SFX.
Ensure productions meet high quality and safety standards, conducting site checks and real-time troubleshooting.
Implement and enforce on-site health and safety protocols, ensuring crew adherence.
Identify and mitigate production risks, developing contingency plans for technical, operational, or scheduling challenges.
Maintain detailed production records, including call sheets, daily progress reports, expense logs, and equipment inventories.

Requirements

Degree in Arts Administration, Production, Film, Media, Sports, Communications, or related field; equivalent professional experience considered.
5+ years of experience in production management within sports, entertainment, or live event industries.
Excellent verbal and written communication skills.
Strong knowledge of live entertainment production processes, equipment, logistics, and programming.
Proficiency in project management software and tools (e.g., Wrike, Microsoft Project, Asana, Trello).
Familiarity with health and safety regulations and best practices in production environments.
Flexibility to work evenings, weekends, and holidays.
Leadership skills to enable team achievement through planning, collaboration, and confident decision-making.
Ability to provide clear direction to team members, crew, talent, vendors, and stakeholders.
Exceptional organizational skills for planning and managing complex schedules and resources.
Detail-oriented approach to all project processes.
Team-oriented approach, fostering cooperation and communication.
Proactive problem-solving skills, anticipating challenges and developing contingency plans.
Decisive, confident in making quick, informed decisions.
Adaptability to last-minute changes, unforeseen challenges, or evolving project needs.
Professional attitude, navigating high-stress situations effectively.
Resourcefulness in optimizing resources, managing costs, and maintaining quality within budget.
Budget-conscious with ability to create and track budgets, expenses, P&L, and negotiate with vendors.
Safety-focused, prioritizing health and safety and enforcing protocols.
Strong time management skills, capable of handling multiple projects simultaneously.
Flexibility for extended hours, including weekends and holidays, and international travel.
Uphold high standards of professionalism, integrity, and accountability.

Skills

Verbal and written communication
Live entertainment production processes, equipment, logistics, and programming knowledge
Project management software proficiency (Wrike, Microsoft Project, Asana, Trello)
Health and safety regulations and best practices
Leadership
Organizational skills
Detail-orientation
Teamwork
Problem-solving
Decision-making
Adaptability
Professionalism
Resourcefulness
Budget management
Safety focus
Time management
Integrity and accountability

Location

US
UK
Global project locations
International travel required

Work Type

Full Time

Experience Level

5+ years in production management

Education Level

Degree in Arts Administration, Production, Film, Media, Sports, Communications, or related field
Equivalent professional experience

Salary/Compensations

$70K-$75K USD

Benefits

Competitive Salary
Flexible working schedule and remote work options
Company 401K
Health Benefits (Medical, Dental, Vision)
Collaborative and inclusive work environment
Opportunity to work on diverse project types (theme parks, resort hotels, entertainment centers, live shows, temporary experiences)

About the Company

RWS Global is the world’s largest producer of groundbreaking live entertainment and a leading force in the themed entertainment industry.
Creates meaningful connections and customized experiences from theatrical productions to events, multimedia, and more.
Expanded into live sporting events in 2024 with RWS Global Sports.
Headquartered in New York, London, Cincinnati, Orlando, Sydney, and Riyadh, with dedicated RWS Studios in NYC and the UK.
Serves major brands, corporations, theatres, cruise lines, sports properties, live venues, parks, and resorts.
Offers end-to-end services from ideation to operations.
Team of world-class designers, creators, producers, and visionary talent.
Produces over one million live moments daily and employs over 8,000 individuals worldwide.
Client roster includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, Marella Cruises, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, and Christmas Spectacular Starring the Radio City Rockettes.

Equal Opportunity

Diversity is core to RWS Global culture, valued, promoted, protected, and hired.
All differences are welcome.
Each employee’s individual background, life experiences, knowledge, self-expression, and capabilities contribute to the company's culture, reputation, and achievements.