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About the Role
We are seeking an experienced Administrative Manager to oversee the day-to-day administrative and operational functions of our pain clinic. This role is critical to ensuring efficient clinic operations, regulatory compliance, excellent patient experience, and strong financial performance.
Responsibilities
- Oversee daily clinic operations to ensure smooth workflow and optimal patient experience
- Supervise and support administrative staff, including front desk, scheduling, and billing teams
- Manage patient scheduling, referral processes, and insurance verification workflows
- Ensure compliance with healthcare regulations (HIPAA, OSHA, state and federal guidelines)
- Coordinate with clinical leadership to optimize staffing, clinic flow, and provider schedules
- Monitor billing, coding, and collections in collaboration with billing partners
- Implement and improve policies, procedures, and best practices
- Handle patient concerns, escalations, and service recovery professionally
- Liaise with vendors, payers, and external partners
- Support accreditation, audits, and quality improvement initiatives
Requirements
- 2–4+ years of healthcare administrative or practice management experience (pain management or specialty clinic experience strongly preferred)
- Strong knowledge of medical office operations, billing, coding, and insurance processes
- Familiarity with electronic health records (EHR/EMR) and practice management systems
- Proven leadership, organizational, and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple priorities in a fast-paced clinical environment
Experience Level
- 2-4+ years
Education Level
- Bachelor's degree in healthcare administration, Business Administration, or related field (preferred)
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources