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About the Role
Support the Store Manager in achieving sales and service targets, maintaining best practices, and identifying operational improvements to enhance customer and team member experience. This role requires an independent professional with a high level of responsibility and natural problem-solving abilities.
Responsibilities
- Support Store Manager in leading and developing the store team to achieve company goals and improve individual objectives.
- Collaborate with training teams to develop a high-standard team.
- Establish weekly and monthly team objectives.
- Ensure employees maintain professional presentation and deliver exceptional customer service to maximize sales and provide a personalized experience.
- Ensure merchandise is properly and attractively displayed according to visual guidelines.
- Collaborate with store support departments to effectively utilize company resources.
- Align with Human Resources on company policies, procedures, and team development planning.
- Perform other duties as assigned by the Store Manager.
Requirements
- Previous experience in management, sales, hospitality, or service.
- Exceptional customer service and clienteling skills.
- Strong leadership skills, with ability to coach and motivate teams.
- Professional verbal and written communication skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
Skills
- Problem-solving
- Customer service
- Clienteling
- Leadership
- Coaching
- Motivation
- Verbal communication
- Written communication
Work Type
- Full-time
- Flexible schedule
Experience Level
- Previous experience in management, sales, hospitality, or service
Salary/Compensations
- $28 - $35/hourly
Benefits
- Competitive salary
- Monthly incentives
- Industry-unique training program
- Seasonal clothing allowance
- Generous employee discount
- Career growth opportunities in a fast-growing fashion company
- Opportunity for travel to other stores and internationally
About the Company
- One of the fastest growing companies in fashion.