Customer Experience Coordinator at Suitsupply | California | Rezi

Customer Experience Coordinator at Suitsupply

Customer Experience Coordinator

Suitsupply · California

2 months ago

Customer Experience Coordinator

Suitsupply · California

2 months ago
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About the Role

Help set the tone and ensure delivery of a Radically Personal customer journey. Serve as the store's lead brand ambassador and customer point of reference. Support efficient store operations and provide exemplary service to maximize sales and promote the Company’s image of quality and professionalism. Partner with management to shape the store experience.

Responsibilities

  • Exceed client expectations at each visit and maintain a client-focused environment using hospitality tools.
  • Ensure professional employee presentation and highest level of customer service for maximum sales.
  • Map clienteling activities for each guest.
  • Ensure seamless efficiency and a positive customer experience.
  • Partner with leadership and expert teams to proactively address service issues.
  • Perform other duties assigned by store leadership.

Requirements

  • Previous experience in sales, hospitality, or service.
  • Exceptional customer service and clienteling skills.
  • Professional verbal and written communication skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Skills

  • Customer service
  • Clienteling
  • Verbal communication
  • Written communication
  • Relationship building

Location

  • Onsite

Work Type

  • Full-time
  • Onsite
  • Flexible schedule

Experience Level

  • Previous experience

Salary/Compensations

  • $24-$28/hourly

Benefits

  • Top-of-the-line training program
  • Seasonal clothing allowance
  • Generous employee discount
  • Career growth opportunity
  • Opportunity for travel to other stores and abroad

About the Company

  • One of the fastest growing companies in fashion