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About the Role
This role focuses on building skills, professional growth, and long-term opportunities from home. Connect with individuals requesting benefit information, guide conversations, support clients, and develop communication and client management skills.
Responsibilities
- Meet with clients virtually using Zoom
- Walk individuals and families through available programs
- Answer questions and guide clients through next steps
- Support clients through onboarding and ongoing communication
- Assist existing clients with updates and general support
- Maintain simple digital records and documentation
- Participate in training, mentorship, and development sessions
Requirements
- Authorized to work in the United States
- Laptop or computer with camera and reliable internet
- Strong communication and organizational skills
- Comfortable working independently
- Coachable, motivated, and goal-oriented
Skills
- Communication skills
- Organizational skills
- Client management skills
- Coachable
- Motivated
- Goal-oriented
Location
- Remote
- Anywhere in the U.S.
Work Type
- Remote
- Flexible scheduling
Experience Level
- No experience required
Benefits
- Full training provided
- No cold calling or outbound prospecting
- Clients have already requested to be contacted
- Ongoing mentorship and professional development
- Clear path into leadership opportunities
About the Company
- Supported working families for over 70 years
- Partners with unions, credit unions, and veteran organizations nationwide
- Operates fully remotely
- Focuses on service, development, and long-term career growth