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About the Role

Maintain beverage control, ensure accurate pouring and serving, and keep the bar area clean and organized. Provide exceptional service aligned with club standards, meeting or exceeding member expectations, and consistently uphold the 3-steps of service to enhance member and guest experience.

Responsibilities

• Deliver high standards of service per F&B training.
• Assist with food and beverage service at the bar.
• Greet members by name, providing a personalized experience.
• Accurately execute member and guest orders and requests.
• Professionally address and resolve member and guest complaints, notifying management and practicing service recovery.
• Prepare bar area for service, stocking bottles, garnishes, glassware, and ice.
• Maintain a clean, orderly, and organized bar area, including regular sanitizing.
• Complete daily assignments and side work to club standards, including restocking supplies.
• Maintain comprehensive knowledge of the a la carte menu, including daily features.
• Ensure liquor items are stocked, accurately poured, and responsibly managed for beverage control.
• Maintain knowledge of all club liquors, beers, and wines.
• Support team members and contribute to a positive environment, proactively assisting members and guests.
• Complete additional duties as assigned.
• Actively participate in team efforts, providing support as needed.
• Assist others and take on additional tasks as assigned by management.
• Follow all company, club, and department policies and procedures.
• Maintain professionalism and commitment to excellence with members, colleagues, and staff.
• Follow safe working practices and ensure compliance with safety guidelines.
• Pursue personal and professional growth, maintaining required certifications.
• Address and resolve challenges using available resources, collaborating with regional and corporate teams.
• Attend daily briefings and engage in required activities.
• Wear a clean, neat uniform meeting club standards.

Requirements

• Excellent communication skills and ability to follow instructions.
• Strong commitment to high ethical work standards.
• Comfortable working in indoor and occasional outdoor environments.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding.
• Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills (talking, hearing) and sufficient visual acuity.

Skills

• Excellent communication skills
• Basic bar and wine knowledge, including various cocktails and wine varietals
• Ability to properly open a bottle of wine with a wine tool
• POS System operation
• Bottle Opener usage
• Wine Tool usage
• Blender operation
• Bar Dishwasher operation

Work Type

• Full-time
• Part-time

Experience Level

• Previous experience in Food & Beverage service

Education Level

• High school diploma or equivalent
• Certification in alcohol and food safety awareness

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs

About the Company

• Invited is a dynamic company in the hospitality and service industry, established in 1957. Its purpose is building relationships and enriching the lives of members, guests, and over 17,000 employees. Invited is the largest owner and operator of private clubs nationwide, with 130+ country, city, and athletic clubs offering first-class amenities.

Equal Opportunity

• Invited is an Equal Employment Opportunity Employer