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About the Role

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospects, current residents, clients, and vendors.

Responsibilities

• Perform all sales and leasing activities, including greeting and qualifying prospects, and touring property and amenities.
• Ensure the property and show units meet Company standards for marketing/leasing tours.
• Communicate upkeep needs with the Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure applications are completed according to Company policy.
• Ensure leases are completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Maintain knowledge of market trends and competitor conditions impacting property occupancy.
• Prepare market surveys.
• Design marketing plans and activities to drive property traffic.
• Complete outreach marketing and record all marketing efforts.
• Utilize the internet for marketing, including Craig’s List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.

Requirements

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Apartment leasing experience or experience in a customer service-related industry (e.g., retail sales, hospitality).
• Ability to read, write, and communicate effectively to comprehend and complete documents, lease agreements, and interact with residents.
• Demonstrated ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Mathematical skills at a high school level to calculate prorated rents and deposits.
• Proficiency in using property management software(s) and Microsoft Office.
• Basic knowledge of Fair Housing Laws.

Skills

• Sales skills
• Mathematical skills
• Property management software
• Microsoft Office
• Internet marketing
• Fair Housing Laws

Location

• Seabrook Square - Austin, TX 78723

Experience Level

• Entry
• 1 year experience in apartment leasing and/or sales

Education Level

• High school diploma or equivalent

About the Company

• National multi-family management company.