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About the Role

Superhuman is building an AI productivity platform, with the back end serving as the intelligence core. Back-End engineers develop systems powering AI agents across the product suite, including scheduling, real-time infrastructure, collaboration engines, and enterprise controls for safe AI deployment. This role involves systems engineering and AI, focusing on building services for agentic workflows, designing infrastructure for custom agents, and solving scaling challenges for AI-powered features across consumer and enterprise customers. Engineers have the freedom to innovate and shape the product roadmap as technical challenges grow with AI feature scaling.

Responsibilities

Build and operate high-throughput production services for AI agent orchestration, connector integrations, and real-time data pipelines.
Design and build core platform services including task schedulers, session and conversation history, client-server protocols, and APIs connecting the AI engine to product surfaces.
Work across the Superhuman product suite (Go, Mail, Docs, or Enterprise) based on team fit.
Collaborate with ML/AI, Product, and Front-End engineers to deliver AI-powered features end-to-end.
Build and evolve infrastructure as code, ensuring high availability for consumer and enterprise customers.
Contribute to an engineering culture emphasizing documentation, testing, and reliability.
Mentor and develop junior engineers.

Requirements

5+ years of experience in back-end development.
Strong fundamentals in algorithms, data structures, and system design.
Experience building, deploying, and debugging production systems at scale.
Experience with AWS or other cloud platforms (GCP, Azure).
Comfort working with AI-powered systems, including infrastructure for LLM-based features, managing agentic workflows, or integrating with ML pipelines.
Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and understanding their impact on software development.
Deep understanding of CI/CD and infrastructure as code.
Demonstrated ability to work independently, manage multiple project priorities, and collaborate effectively with cross-functional teams.
Strong product instincts, balancing end-user experience with speed and reliability.

Skills

Back-end development
Algorithms
Data structures
System design
Building production systems
Deploying production systems
Debugging production systems
AWS
GCP
Azure
AI-powered systems
LLM-based features infrastructure
Agentic workflows management
ML pipeline integration
AI coding tools (Copilot, Cursor, Claude Code)
Real-time systems
Event-driven architectures
High-throughput API design
CI/CD
Infrastructure as code
Independent work
Project priority management
Cross-functional collaboration
Product instincts
Tradeoffs between speed and reliability

Location

Hybrid
US locations

Work Type

Hybrid

Experience Level

5+ years of experience in back-end development

Salary/Compensations

Market-based compensation, varying by location, job knowledge, skills, and experience.
US locations categorized into two compensation zones.
Expected salary ranges outlined by compensation zone, subject to modification.

Benefits

Excellent health care (medical, dental, vision, mental health, fertility benefits)
Disability insurance options
Life insurance options
401(k) matching
RRSP matching
Paid parental leave
20 days of paid time off per year
12 days of paid holidays per year
Two floating holidays per year
Flexible sick time
Generous stipends (caregiving, pet care, wellness, home office)
Annual professional development budget and opportunities

About the Company

Superhuman is an AI productivity platform focused on unlocking superhuman potential.
The Superhuman suite integrates AI with over 1 million applications and websites.
Products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, a proactive AI assistant.
Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide.
Mission: eliminate busywork and focus on what matters.

Equal Opportunity

Superhuman values differences and encourages all to apply, especially those traditionally underrepresented in tech.
Does not discriminate based on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law.
Superhuman is an equal opportunity employer and participates in the US federal E-Verify program.
Abides by the Employment Equity Act (Canada).