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About the Role
Dorsia seeks an Automation Engineer to ensure platform reliability through robust automated testing and identify repetitive, manual, and error-prone workflows for automation. The ideal candidate is product-minded, comfortable with full problem scope, biased toward shipping, has a low tolerance for toil, and prioritizes automation over manual tasks.
Responsibilities
- Design, implement, and maintain automated test suites across unit, integration, and end-to-end layers for core products.
- Own and evolve the test automation framework, including tools like Maestro, Playwright, Cypress, or equivalent API testing approaches.
- Integrate automated tests into the CI/CD pipeline and maintain a clean, trustworthy build signal.
- Partner with Engineers and Product Managers to define and validate acceptance criteria for new features.
- Monitor test runs for flakiness and failures, driving durable improvements.
- Contribute to test strategy and coverage planning, focusing on high-risk and high-impact surfaces.
- Proactively identify repetitive, manual, or error-prone workflows across engineering, ops, support, and GTM.
- Design and implement automations using AI tools, LLMs for classification, summarization, routing, and generation.
- Utilize low/no-code platforms like Zapier, Make, n8n, or Retool for automations.
- Develop lightweight Python or TypeScript scripts to connect systems.
- Use AI-assisted coding to prototype quickly, then harden promising prototypes into maintainable, observable production systems.
- Integrate automations with existing team tools, including Slack, CRMs, ticketing systems, and internal APIs.
- Work with stakeholders to map processes, define requirements, and iterate toward effective solutions.
- Ensure automations and test systems are reliable, debuggable, and well-documented.
- Implement monitoring and alerting for critical automations, covering error rates, latency, and failure notifications.
- Own the full lifecycle of automations: from idea through prototype, production, iteration, and eventual deprecation.
- Regularly review and prune unused, flaky, or low-value automations to manage surface area.
- Work closely with product, engineering, and operations to prioritize automation based on actual impact.
- Communicate tradeoffs clearly, including build versus buy and automation complexity versus benefit.
- Help establish an automation-first mindset across the team, encouraging systemic thinking and reusable workflows.
- Share knowledge through documentation and playbooks clear enough for non-engineers to follow and build on.
Requirements
- Bachelor of Science in Computer Science, Engineering, or a related field.
- 3-5 years of experience in a QA automation, software engineering, or workflow automation role.
- Strong hands-on experience with test automation frameworks such as Playwright, Cypress, Selenium, or equivalent.
- Comfortable writing Python and TypeScript/JavaScript to produce clean, maintainable, production-grade code.
- Experience with CI/CD pipelines and a track record of keeping build signals reliable.
- Demonstrated ability to ship internal automations using low/no-code platforms, LLM-powered tooling, and scripting.
- Solid understanding of APIs and how to connect systems not designed to communicate.
- Strong written communication, including documentation that is useful long after the sprint ends.
- Ability to work in a fast-paced, complex environment involving cross-functional projects.
- A genuine interest in the Dorsia product, the member experience, and building for hospitality.
- Prior experience with reservation system integrations (SevenRooms, Resy, OpenTable), dining payments infrastructure, or luxury/membership consumer apps (strong plus).
Skills
- Test automation frameworks (Maestro, Playwright, Cypress, Selenium)
- API testing
- Python
- TypeScript/JavaScript
- CI/CD pipelines
- Low/no-code platforms (Zapier, Make, n8n, Retool)
- AI tools
- LLMs for classification, summarization, routing, generation
- Scripting
- API understanding
- Written communication
- Product-mindedness
- Bias toward shipping
- Low tolerance for toil
- Automation mindset
Location
- New York
- Onsite
Work Type
- Onsite
Experience Level
- 3-5 years of experience
Education Level
- Bachelor of Science in Computer Science, Engineering, or related field
Salary/Compensations
- $120,000—$145,000 USD (New York Pay Range)
Benefits
- Flexible PTO
- Medical insurance
- Dental insurance
- Vision insurance
- FSA
- Commuter benefits
- Free membership to One Medical
- Teladoc
- Talkspace
- Kindbody
- 401(k)
- In-office lunch 3 days a week
- Employee Dining Credits
About the Company
- Dorsia is redefining how people access the world's most in-demand restaurants and experiences, fusing technology with luxury hospitality.
- Gives members access to the impossible and operators the tools to match.
- A fast-growing startup backed by $50M+ from Index Ventures and partners including Major Food Group, Groot Hospitality, and Gracious Hospitality.
- Building the team for its next phase of growth.
- Believes that culture eats strategy and is a people-first organization.
- Creates once-in-a-lifetime experiences for the most discerning audience in the world.
- Maintains a non-negotiable in-office culture to foster collaboration and idea generation.
- Hires for merit and mindset, creating a team with varied backgrounds united by a shared vision.
- Aims to build the social operating system for the cultural vanguard.
- Operates with a lifestyle mirroring its members, including early flights, after-work events, and late-night sprints when work demands it.
- Cultivates a high-performance culture designed for builders, not passengers.
- Moves fast, sets ambitious standards, and expects people to rise to them.
- Building something special that will require long hours and relentless effort.
- Offers the opportunity to create something that changes how culture is lived.