Manager, Emerging Account Management at MaintainX | San Francisco, California, USA | Rezi

Manager, Emerging Account Management at MaintainX

Manager, Emerging Account Management

MaintainX · San Francisco, California, USA

2 months ago

Manager, Emerging Account Management

MaintainX · San Francisco, California, USA

2 months ago
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About the Role

MaintainX is seeking an experienced and motivated sales leader to join the Account Management team. The primary objective is to ensure the success of Emerging Market Account Managers by providing coaching, mentorship, and guidance to help them meet and exceed individual and team goals. This role involves setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to improve team skills and achieve targets.

Responsibilities

  • Manage day-to-day team operations.
  • Create and implement processes for efficient team operation and goal achievement.
  • Proactively remove obstacles and solve problems preventing team goal attainment.
  • Manage direct reports, including hiring, onboarding, offboarding, career development, and performance management.
  • Identify training and skill development opportunities for direct reports.
  • Provide consistent coaching through 1-1s, pipeline reviews, and customer call involvement.
  • Ensure accurate forecasting and implement measures for future pipeline reporting.
  • Implement strategic processes and expand the outbound sales program to achieve revenue targets.
  • Provide weekly reports on team success, wins, challenges, and strategic initiatives.

Requirements

  • 3+ years of experience leading Account Management teams.
  • Experience recruiting, hiring, and developing talented and driven individuals.
  • Passion for coaching, motivating, and mentoring others.
  • Track record of success in sales leadership within a SaaS or B2B organization.
  • Deep commitment to rep success and ability to celebrate wins and progress.
  • Analytical thinker, able to translate metrics into decisions and present data impactfully.
  • Ability to identify and recommend improvements in process, efficiency, and productivity.
  • Experience in a fast-growth environment.
  • Experience in sales within the CMMS industry or a B2B SaaS startup is an asset.

Skills

  • Coaching
  • Mentoring
  • Sales leadership
  • Recruiting
  • Hiring
  • Talent development
  • Performance management
  • Analytical thinking
  • Data analysis
  • Data presentation
  • Process improvement
  • Efficiency optimization
  • Productivity enhancement
  • Forecasting
  • Outbound sales strategy

Experience Level

  • 3+ years of experience leading Account Management teams

Salary/Compensations

  • Competitive salary

Benefits

  • Meaningful equity opportunities
  • Healthcare coverage
  • Dental coverage
  • Vision coverage
  • 401(k) / RRSP program
  • Take what you need PTO

About the Company

  • MaintainX is the world's leading mobile-first workflow management platform for industrial and frontline workers.
  • It is a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities.
  • MaintainX powers operational excellence for over 13,000 businesses, including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.
  • The company has raised $104 million in venture capital, including a Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures, and CEOs from GE, Twilio, Toast, and PagerDuty.
  • Our mission is to make the lives of blue-collar workers easier worldwide by creating software that meets their needs and realities.
  • Our product is life-changing for the 80% of the workforce that does not work behind a desk and requires enterprise-grade software at their fingertips.
  • The work culture fosters collaboration with global colleagues who embody MaintainX values: Smart, Humble, Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

Equal Opportunity

  • MaintainX is committed to creating a diverse environment.
  • All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.