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About the Role

The Senior Marketing Communications Specialist is a key member of the Marketing & Communications team, responsible for shaping and elevating TTCPP’s brand and communications strategy. This senior-level role provides strategic guidance to internal stakeholders and leads the planning, development, and execution of high-impact communication initiatives. The Specialist ensures all communications align with TTCPP’s strategic business plan and reflect the organization’s mission, vision, values, and brand standards. Success in this role requires exceptional writing and editing abilities, strong strategic thinking, and meticulous attention to detail.

Responsibilities

Lead the end to end development of integrated communications strategies, branding frameworks, and marketing plans that advance TTCPP’s strategic priorities.
Ensure all communications consistently reflect TTCPP’s mission, vision, values, brand standards, and regulatory obligations.
Design and oversee major enterprise level communications initiatives, including internal communications programs, the Annual General Meeting, and the Annual Report/Year in Review.
Translate complex organizational objectives into clear, actionable communication roadmaps that support long term engagement and trust.
Lead the creation of high quality, accurate, and engaging content across all channels, ensuring clarity, consistency, and alignment with TTCPP’s tone and voice.
Write, edit, and proofread a wide range of materials — from member communications to executive messaging — ensuring compliance, accessibility, and brand integrity.
Develop compelling presentations, scripts, digital content, and narrative materials that support leadership, member engagement, and organizational storytelling.
Elevate content quality by applying best practices in plain language, narrative structure, and audience-centric communication.
Serve as a trusted communications advisor to leaders and internal teams, offering strategic counsel, practical solutions, and proactive recommendations.
Partner with cross functional teams to ensure coordinated, timely, and effective communication across the organization.
Build and maintain strong stakeholder relationships to support alignment, clarity, and seamless execution of communication initiatives.
Anticipate communication needs and risks, providing guidance that strengthens organizational readiness and reputation.
Own and manage TTCPP’s LinkedIn presence, including content strategy, editorial planning, publishing, and performance optimization.
Maintain an integrated communications calendar to ensure consistent, strategic delivery across all channels.
Support the Member Outreach program through communication planning, event materials, and on-site representation at member and union events as required.
Ensure all channels reflect a cohesive, modern, and member-focused brand experience.
Monitor, analyze, and interpret communications performance across digital platforms, website analytics, social media, surveys, and events.
Identify trends, gaps, and opportunities to enhance communication effectiveness, engagement, and reach.
Provide clear, actionable insights and recommendations, and support the implementation of improvements.
Use data driven decision making to refine strategies and strengthen the impact of TTCPP’s communications.
Identify, recommend, and implement process improvements to enhance communication workflows, quality, and efficiency.
Perform additional duties as assigned.

Requirements

High school diploma or post-secondary education in Marketing, Communications, Journalism, or a related field, or equivalent work experience.
Commitment to continuous learning in marketing, communications, and industry trends.
5+ years of experience in communications, marketing, branding, or public relations.
Strong understanding of social, digital, and print media, as well as branding best practices.
Experience in pension plans, financial services, government, or regulated industries is an asset.
Demonstrated ability to produce polished, high-quality communications for diverse audiences across multiple channels.
Exceptional writing, editing, proofreading, and corporate storytelling skills.
Strong analytical skills to interpret performance data and communicate insights.
Experience with WordPress, InDesign, Photoshop, Canva, and video/audio editing tools.
Proficiency with Microsoft Office Suite, Adobe tools, MS Project, or similar platforms.
Excellent written and verbal communication skills, with the ability to influence, present, and recommend solutions.
Ability to craft engaging, innovative messaging and deliver it effectively across multiple channels.
Active listening skills and an understanding of how language supports DEI principles.
Ability to work under pressure and meet deadlines without compromising quality.
Professionalism, integrity, and discretion in handling confidential information.
Strong editing, research, organizational, and time-management skills.
Ability to work independently and collaboratively.
Candidates must be legally entitled to work in Canada.
Any offer of employment made will be conditional upon a credit check, criminal record check and reference check.

Skills

Marketing
Communications
Journalism
Branding
Public Relations
Social Media
Digital Media
Print Media
WordPress
InDesign
Photoshop
Canva
Video Editing
Audio Editing
Microsoft Office Suite
Adobe Tools
MS Project
Writing
Editing
Proofreading
Storytelling
Analytical Skills
Influencing
Presenting
Active Listening
DEI Principles
Research
Organizational Skills
Time Management

Location

Toronto, Ontario
Hybrid

Work Type

Permanent
Full-time
Hybrid

Experience Level

Senior
5+ years

Education Level

High school diploma or post-secondary education in Marketing, Communications, Journalism, or a related field, or equivalent work experience.

Salary/Compensations

$80,000k to $100,000k annually + 10% Bonus

Benefits

Purpose-driven work with lasting impact
Collaborative, values-driven workplace
Exposure to a sophisticated global investment environment
Opportunities to influence outcomes
Competitive total rewards package
Defined benefit pension plan
Flexible, hybrid work model
TTC transportation pass
Generous paid time off
Maternity and parental leave top-up program
Comprehensive employer-paid extended health and dental coverage
Employer-funded professional development, continuous learning, and networking opportunities

About the Company

TTCPP is a defined benefit pension plan established in 1940 for employees of the Toronto Transit Commission, the Amalgamated Transit Union Local 113, and TTCPP. For more than 80 years, we have been providing a secure retirement income for our members. The Plan is fully funded and strong with more than 27,000 members and $9.7 billion in net assets.
VISION: To always be there for our members–today and for a lifetime.
MISSION: Providing a financially secure retirement for our members by delivering a pension for life at a reasonable cost. Supporting our members with responsiveness, open communication and hands-on service, now and throughout their retirement.
VALUES: Sustainability, Accountability, Communication, Knowledge, and Professionalism

Equal Opportunity

TTCPP is an equal opportunity employer, committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA).
We will provide an accessible experience for applicants, members, guests, and TTCPP employees.
We are committed to providing an inclusive and barrier-free work environment.
We are committed to fostering diversity, equity and inclusion in our workplace.
We will learn, evolve and collaborate with our community to create a culture of empathy and belonging, while respecting and celebrating the unique differences that unite us.
If you require accommodations at any stage of the hiring process, please confidentially contact careers@ttcpp.ca. All information received in relation to your accommodation will be confidential.