About the Role
We are passionate about ‘Making Every Moment Matter™’ and seek a candidate who shares our values of making a difference, possessing a strong moral compass, and demonstrating a commitment to teamwork. The ideal candidate is warm, loving, and makes meaningful connections with those they are caring for. This role leads talent management within the home, driving workforce stability through recruitment, onboarding, retention, engagement, wellness, performance support, and workforce planning.
Responsibilities
- Lead and support all human resources initiatives and coordination at the Home level, including recruitment & onboarding, retention, culture & employee engagement, wellness & absenteeism, performance management, talent development, and workforce planning.
- Build and maintain local talent pipelines (schools/colleges, co-op/student programs, community partners, job fairs, referral sources) to reduce time-to-fill and improve candidate fit.
- Coordinate recruiting efforts by sourcing candidates through various channels to fill postings and strengthen the candidate experience through timely communication and organized logistics.
- Coordinate and continuously improve onboarding to support safe, confident, and successful new hires.
- Support and implement recruiting processes, tools, resources, and training.
- Align home priorities with the overall organization’s talent management strategy.
- Support managers in coaching, mentoring, and developing employees through talent development and succession planning processes.
- Support the Director and Talent Management in exploring and implementing future enhancements to talent management initiatives and programs.
- Demonstrate attitudes and behaviors consistent with a person-centred approach in all interactions.
- Support attendance and wellness practices with leaders, addressing concerns with managers and employees as needed and aligning with the collective agreement.
- Act as the Home’s internal HRIS resource (super-user), supporting consistent use, data quality, troubleshooting, and optimal system benefits.
- Produce monthly metrics and highlight trends, gaps, and improvement opportunities (e.g., time-to-fill, sourcing effectiveness, onboarding outcomes, retention indicators).
- Support the Director of Talent Management to explore and implement enhancements to Talent Management initiatives and programs.
- Ensure optimal employee utilization during shifts in partnership with operations.
- Manage the employee engagement survey process, assess trends, gaps, and outcomes, and partner with operations to create action plans.
- Perform other duties as assigned or indicated in Job Task Inventory.
Requirements
- Certification in HR (Minimum of a Degree/Diploma or equivalent in Human Resources, Business, Development).
- CHRP designation (Certified Human Resources Professional) is an asset.
- Minimum 2–3 years of progressive HR generalist experience (recruitment, onboarding, employee relations/engagement).
- Strong working knowledge of Ontario employment and workplace requirements, including the Employment Standards Act, Occupational Health & Safety Act, and duty-to-accommodate and accessibility obligations (Human Rights Code/AODA).
- Minimum of two (2) years of experience working in Long Term Care and/or in the healthcare industry is an asset.
- Demonstrated ability to manage compliant hiring processes in LTC, including pre-employment screening steps (e.g., Vulnerable Sector Check and related documentation requirements).
- Strong analytical, organizational, and problem-solving skills; able to prioritize, meet deadlines, and work well under pressure.
- Labour relations experience is an asset.
- Ability to work independently and collaboratively in a fast-paced environment.
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, management, employees, volunteers, and external providers.
- Strong consultative skills.
- Flexibility to work days, evenings, nights, and weekends to meet with employees as necessary.
- Strong HR systems capability: good understanding of HR platforms/HRIS and proficiency with G-Suite/Microsoft Office.
- High level of professionalism, discretion, and confidentiality when handling sensitive employee information.
- Ability to show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- Ability to undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
- As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements.
- Two supervisory references required.
- Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.
Skills
- Recruitment
- Onboarding
- Retention
- Employee Engagement
- Wellness Support
- Performance Support
- Workforce Planning
- HRIS
- Talent Management
- Communication
- Analytical Skills
- Organizational Skills
- Problem-Solving Skills
- Interpersonal Skills
- Consultative Skills
- HR Systems Capability
- G-Suite Proficiency
- Microsoft Office Proficiency
- Professionalism
- Discretion
- Confidentiality
Location
- Home
Work Type
- Full-time
Experience Level
- 2-3 years progressive HR generalist experience
Education Level
- Degree/Diploma or equivalent in Human Resources, Business, Development
Salary/Compensations
- $70,000
Benefits
- Competitive wages
- Employee benefits
- Employee perks
- Employee and Family Assistance Program
- Support for personal and professional growth
About the Company
- We are passionate about ‘Making Every Moment Matter™’.
- We are committed to ensuring our hiring practices are equitable, inclusive, and privacy conscious.
- We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all.
Equal Opportunity
- As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people.
- Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.
- If you require accommodation at any time during the recruitment process, please contact the hiring manager.
