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About the Role

This senior leadership role serves as a strategic and operational partner to the Head of Platform Governance and Strategy, responsible for crafting and driving the organization's operating model. It involves end-to-end ownership of strategy translation into execution, leading high-impact, cross-functional initiatives, and establishing scalable systems, processes, and governance frameworks. This highly visible position combines strategy, operations, and execution leadership, acting as a force multiplier for the leadership team by driving alignment across Product, Engineering, Risk, Legal, and Operations to ensure critical priorities are met.

Responsibilities

Define and evolve the organizational operating model for Platform Governance planning, prioritization, and work completion.
Build scalable governance and assurance frameworks to evaluate impact, exposure, and performance.
Lead a centralized portfolio of cross-functional strategic initiatives and deliver against business outcomes.
Drive executive alignment, decision-making, and communication among senior leadership.
Partner with the leader of Platform Governance to build organizational strategy and translate it into actionable roadmaps and priorities.
Own annual and quarterly planning processes, including prioritization, resource alignment, and dependency management.
Establish and evolve operating rhythms, governance forums, and decision-making frameworks across the organization.
Maintain a forward-looking view of risks, trade-offs, and strategic opportunities.
Own and coordinate a collection of high-priority, cross-functional initiatives, ensuring delivery against strategic objectives.
Define success metrics and accountability structures across programs.
Drive alignment across senior partners and resolve competing priorities.
Step into ambiguous, high-impact problem spaces to structure, scope, and lead execution.
Design and implement scalable governance frameworks to assess program effectiveness, risk, and compliance.
Build and maintain a centralized view of organizational commitments, performance, and interdependencies.
Lead structured reviews of key initiatives and risk areas, ensuring proactive mitigation and visibility.
Identify and drive opportunities to improve efficiency, scalability, and organizational clarity.
Serve as a trusted advisor to senior leadership, providing structured insights and recommendations.
Lead development of executive-level narratives, including board materials and strategic updates.
Drive clarity and alignment across cross-functional leaders through effective communication and facilitation.
Ensure decisions are documented, communicated, and completed effectively.

Requirements

10–15+ years of experience in strategy, operations, consulting, or program leadership roles within technology or marketplace environments.
Proven experience operating at the executive level, influencing senior partners, and driving organizational outcomes.
Consistent track record of leading large-scale, cross-functional initiatives with significant business impact.
Strong systems thinker with the ability to design and scale operating models and governance frameworks.
Outstanding communication and storytelling skills, with experience supporting executive and board-level discussions.
Experience in a Chief of Staff, Business Operations, or Strategy role strongly preferred.
Ability to operate independently in ambiguous environments and drive clarity at scale.

Skills

Influencing senior partners
Driving organizational outcomes
Leading large-scale, cross-functional initiatives
Systems thinking
Designing operating models
Scaling operating models
Designing governance frameworks
Scaling governance frameworks
Communication
Storytelling
Supporting executive discussions
Supporting board-level discussions
Independent operation
Driving clarity at scale

Experience Level

10–15+ years of experience
Senior leader
Executive level

Salary/Compensations

$195,200 - $260,600 Base Pay

Benefits

Target bonus
Restricted stock units
Full range of medical benefits
Full range of financial benefits
Other benefits
401(k) eligibility
Paid time off (PTO)
Parental leave

About the Company

eBay is a global ecommerce leader changing how the world shops and sells.
The platform empowers millions of buyers and sellers in over 190 markets.
Committed to reinventing the future of ecommerce for enthusiasts.
Customers are the compass, authenticity thrives, bold ideas are welcome, and diversity is embraced.
Sustains the future of customers, company, and planet.
Connects people and builds communities to create economic opportunity for all.
Strategic vision: to become the best global marketplace for enthusiast buyers and sellers.
Culture encourages big thinking, curiosity, urgency, integrity, and brave inclusivity.
eBay Inc. (NASDAQ: EBAY) is a global commerce leader connecting millions of buyers and sellers.
Exists to enable economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes.

Equal Opportunity

eBay is an equal opportunity employer.
All qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.
Accommodation requests can be made by contacting talent@ebay.com.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.