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About the Role

This role is critical for revolutionizing the future of healthcare by leading decision support initiatives. You will be instrumental in developing data product visions, roadmaps, and identifying opportunities for operational and quality improvements within the team, ensuring alignment with corporate systems and standards.

Responsibilities

• Proactively identify barriers, threats, and risks for project completion and develop solutions with team members.
• Implement quality control processes for projects and operations of analytic systems.
• Assess IRIS reports, downtime incidents, or other issues and notify relevant stakeholders.
• Plan and coordinate meetings for working groups, steering committees, and advisory boards.
• Monitor project activity progress and deadlines, maintain records, and establish operating policies and procedures.
• Coordinate daily activities of staff engaged in operational updates and projects.
• Collaborate with internal and external stakeholders and partners involved in projects.
• Participate in project plan development.
• Develop an in-depth understanding of tools used by Decision Support.
• Lead the day-to-day management and product evolution of analytic tools, including leadership of Analysts and Senior Analysts.
• Develop data product vision and roadmaps for enhancements.
• Identify, investigate, plan, and execute opportunities for operational and quality improvements.
• Use professional risk assessment, judgment, and decision-making skills to respond to issues.
• Ensure all project work aligns with existing corporate systems and standards.
• Act as a role model and champion for safety, integrating best practices into daily activities.

Requirements

• Applicants must reside and be legally eligible to work in Ontario.
• Ability to travel to the United States to complete training.
• Demonstrated leadership and teamwork with the ability to lead a diverse group of individuals.
• Strong ability with data analysis and design.
• Strong problem-solving and resolution skills.
• Customer service experience.
• Excellent organizational skills and ability to oversee several projects with competing priorities.
• Ability to produce high-quality reports and meet deadlines.
• Strong initiative and self-managing skills.
• Strong interpersonal and customer service skills; demonstrated ability to work effectively in a team environment.
• Strong problem-solving and analytical skills; works well independently, uses good judgment, and takes initiative.
• Proven attendance and punctuality.
• Professional behavior and communication that meets the standards of the professional regulatory college or association and the standards of Women’s College Hospital.
• Plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

Skills

• Proficiency in MS Office
• MS Visio
• MS Project
• PowerBI
• SQL
• Epic data models
• Strong verbal and written communication skills

Location

• Ontario

Work Type

• Regular Full-Time

Experience Level

• At least 10 years’ experience in a directly related field preferred.

Education Level

• Bachelors Degree in Data Science, Public Health or a related field required

Benefits

• Competitive benefits
• Excellent defined benefit pension plan (HOOPP)

About the Company

• Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions.
• Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.
• Healthcare Revolutionized 2030 is our roadmap to the future.
• Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto.

Equal Opportunity

• Women's College Hospital is committed to fairness and equity in employment and our recruitment and selection practices.
• We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community.
• Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.