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About the Role

We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveler is famous for. Our ideal candidate will preferably have travel consulting and Global Distribution System (GDS) experience along with an insatiable appetite for delivering impeccable service.

Responsibilities

• Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines, and customer service standards.
• Work as a team member and assist other agents in completing all client servicing functions.
• Build and maintain strong working relationships.
• Provide solutions to travel-related problems clients may experience.
• Perform other duties and tasks as assigned.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Requirements

• Customer focused, consistently delivering an amazing client experience.
• Obsess over details, take pride in being organized, and juggle competing priorities with the ability to quickly shift gears.
• Outstanding interpersonal skills and ability to build strong business relationships.
• A problem solver who thinks outside of the box to provide creative solutions.
• Embrace egalitarianism, irreverence, and ownership.
• Thrive in a collaborative environment but can also produce quality work independently.
• Excellent written and verbal communications skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Tech Savvy: confident using Microsoft suite and comfortable learning new software.

Skills

• Travel consulting experience
• Global Distribution System (GDS) experience
• Sabre GDS experience
• Microsoft suite
• Customer service oriented
• Team player

Location

• New York, New York
• Onsite

Work Type

• Onsite

Salary/Compensations

• Hourly pay rate of $24.04 plus commission/incentive earnings
• On target earnings average range between $50,000 - $95,000

Benefits

• Fun work environment
• Reward & Recognition: regular Buzz Nights and annual Global Gathering
• Opportunities to use quick thinking, expertise, and tenacity to solve problems
• Passion for travel
• Big business founded on personal relationships
• Commitment to diversity, equity, and inclusion, including Diversity Day (paid leave), Employee Resource Groups, DEI education, and equitable practices.
• Genuine opportunities for career growth and evolution
• Strong commitment to supporting professional and personal development
• Corporate Social Responsibility program with volunteering and fundraising, Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
• Paid Time Off: up to 15 vacation days (increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs
• Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match
• Global career opportunities in a network of brands and businesses

About the Company

• Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful global brands.
• Mission: dominate the SME market, making the end-to-end travel experience faster, simpler and easier for customers and demonstrating ongoing value to decision-makers, travelers and bookers.
• Provides customers with a blend of personal, local service, expert technology, and the choice and value of being part of the FCTG family.
• Helps go-getter businesses grow through travel for decades.
• Has offices across a global network spanning Australia, Canada, USA, UK, South Africa, and New Zealand.
• Part of the Flight Centre Travel Group for over 26 years and a key contributor to FCTG’s corporate travel division.
• Award-winning, forward-thinking, and fun to work for, ideal for people who love travel, are team players, and customer service oriented.

Equal Opportunity

• Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity, and opportunity for all employees.
• Values an inclusive and supportive workplace that reflects the diversity of society.
• An affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout the recruitment process.
• Welcomes accommodation requests to make the hiring and onboarding experience accessible.