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About the Role
We are looking for someone who can support the Team Leader to drive business and empower your teammates. You will act as a secondary leader for the team helping to motivate, maintain strong customer relationships, and contribute to business growth.
Responsibilities
- Provide support and additional leadership to team members and the Team Leader
- Assist the Team Leader to maintain a team focus on profit, margin, and turnover with the ultimate outcome of achieving 100% client and staff retention
- Help lead a profitable business and assist with developing and empowering the team while leading by example in attitude and results
- Perform other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Requirements
- Must be a current Assistant Team Leader or Team member with Corporate Traveler USA
- Proven track record of developing a client base, achieving results, and developing people
- Consistently achieves high individual sales results while maintaining an extensive client base
- Ability to build and maintain strong business relationships
- Strong client service focus, ensuring clients are the number one priority and the client experience is exceptional
- Demonstrated passion and energy for Corporate Traveler’s values and systems
- Ability to use initiative and self-motivation to reach targets and drive results
- Exceptional communication skills, both oral and written
- Flexibility and adaptability
- Ability to embrace Flight Centre systems and process changes
Skills
- Relationship building
- Client service
- Oral communication
- Written communication
- Flexibility
- Adaptability
- Initiative
- Self-motivation
- Sales
- People development
Location
- New York, New York
Experience Level
- Current Assistant Team Leader or Team member with Corporate Traveler USA
Salary/Compensations
- $28.85 hourly plus commission/incentive earnings
- On target earnings average range between $60,000-$131,000
Benefits
- Fun work environment
- Reward and recognition programs (Buzz Nights, annual Global Gathering)
- Opportunities to use quick thinking, expertise, and tenacity
- Passion for travel
- Emphasis on personal connections
- Diversity, Equity & Inclusion initiatives (Diversity Day, Employee Resource Groups, DEI education, equitable practices)
- Career growth and development opportunities
- Professional and personal development support
- Corporate Social Responsibility program
- Office Environmental Program
- LEED® Gold-certified office spaces
- Paid Volunteer Day (1 per calendar year)
- Comprehensive Paid Time Off (vacation, sick, personal, Diversity Day, Volunteer Day, recognized holidays)
- Travel perks and discounts
- Health & Wellness Programs
- Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits (medical, dental, vision, gender affirming care, fertility care)
- Insurance (hospital indemnity, AD&D, critical illness, long-term and short-term disability)
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan with partial company match
- Global career opportunities
About the Company
- Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful global brands.
- Mission: dominate the SME market by simplifying corporate travel and demonstrating value to customers.
- Offers a blend of personal service, expert technology, and value from the FCTG family.
- Helps businesses grow through travel.
- Operates globally with offices in Australia, Canada, USA, UK, South Africa, and New Zealand.
- Part of Flight Centre Travel Group for over 26 years, contributing to FCTG’s corporate travel division.
- Known for being award-winning, forward-thinking, and a fun workplace.
- Aims to make corporate travel simpler, faster, and easier through technology and people.
Equal Opportunity
- Flight Centre Travel Group USA provides an environment with equality of respect, dignity, and opportunity for all employees.
- Values an inclusive and supportive workplace reflecting societal diversity.
- An affirmative action and equal opportunity employer committed to a barrier-free recruitment process.
- Welcomes accommodation requests for an accessible hiring and onboarding experience.
- Contact Recruitment Team at careers@us.flightcentre.com for accommodation needs.