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Responsibilities

• Recruit, hire, and train employees to ensure excellent customer service.
• Develop, manage, and assign tasks to maintain site cleanliness, stock levels, organization, and appearance according to Company standards.
• Maintain a professional and supportive image with subordinates and supervisors.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory management skills in hiring, training, counseling, motivating, and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints promptly and professionally.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare ongoing and timely written performance appraisals for all employees, providing performance-based feedback.
• Train all employees to ensure customer service, site image, and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Ensure all employees receive proper and timely communication.
• Establish periodic communication meetings with all site employees and the Market Manager.
• Evaluate and develop specific action plans to address site needs and achieve objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure accurate and timely completion of all required reports.
• Manage and supervise store employees to ensure all merchandise is stocked, attractively displayed, and priced correctly.
• Ensure all required employment-related posters and signs are easily accessible to employees.
• Analyze daily sales and expense information to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and net profits.
• Perform other duties as assigned or delegated by supervisor.
• Perform work indoors, with occasional outdoor tasks such as cleaning parking lots, gas pumps, and taking out garbage.
• Work with minimal direction and supervision.
• Work as an effective manager, supervisor, and leader.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience performing essential duties, responsibilities, and working in described conditions.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage functions listed in the CSR and ASM job description.
• Ability to use a computer for analysis of reports, inventory control, cash control, and counseling notices.
• A valid driver’s license and adequate transportation for bank and corporate management meetings.
• Ability to communicate orally and in writing in English.

Skills

• Leadership
• Management
• Customer service
• Non-discriminatory management
• Communication
• Organizing
• Planning
• Financial analysis
• Budgeting
• Forecasting P&L
• Merchandise margin management
• Computer proficiency

Location

• 318 Glen Ave, Berlin, New Hampshire 03570

Experience Level

• Experience in retail sales preferred

Education Level

• High School diploma or GED preferred

About the Company

• Our mission at Circle K is to make people's lives a little easier every day.
• Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us.
• We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.
• No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
• When you grow, we grow - together.

Equal Opportunity

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
• Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.