Senior Customer Marketing Manager - eCommerce at Hasbro | London, England, GBR | Rezi

Senior Customer Marketing Manager - eCommerce at Hasbro

Senior Customer Marketing Manager - eCommerce

Hasbro · London, England, GBR

2 months ago

Senior Customer Marketing Manager - eCommerce

Hasbro · London, England, GBR

2 months ago
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About the Role

Lead the online customer marketing agenda across key EMEA retailers, shaping how shoppers discover, engage with, and buy Hasbro and Wizards of the Coast brands. This high-impact role combines strategy, execution, and commercial influence to drive growth across Pureplay and omnichannel partners.

Responsibilities

  • Own the EMEA eCommerce marketing plan, turning brand priorities into high-impact activation across key online retailers.
  • Lead Amazon activations across the EU, setting KPIs, tracking performance, and optimising activity to deliver growth.
  • Drive best-in-class digital shelf execution, improving onsite content, SEO, visibility, and conversion.
  • Build strong partnerships with customers, Key Account Managers, and local markets to deliver joint plans and retailer-ready campaigns.
  • Use data, shopper insight, and analytics to continuously improve campaigns, content, and return on investment.
  • Manage budgets effectively, identifying where to invest for the strongest commercial impact.
  • Lead and develop one direct report while influencing cross-functional teams across the region.
  • Partner with global and regional stakeholders to embed best practice and raise the standard of eCommerce execution across EMEA.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.
  • Strong experience in eCommerce, customer marketing, or digital commerce within FMCG, consumer products, or a similar fast-paced environment.
  • Proven track record of leading retailer marketing activations and delivering measurable commercial results, ideally with Amazon.
  • Experience in digital shelf optimisation, onsite content, SEO, and conversion-led activity.
  • Able to manage budgets, interpret performance data, and influence stakeholders across markets and functions.

Skills

  • Strong commercial thinking with the ability to turn insight into action.
  • Strategic mindset with a focus on innovation, optimisation, and growth.
  • Excellent communication, influencing, and stakeholder management skills.
  • Strong project management and prioritisation skills across multiple workstreams.
  • Comfortable working independently in a fast-paced, changing environment.

Location

  • Stockley Park, Uxbridge, West London, UK

Work Type

  • Hybrid working

Experience Level

  • Senior

Education Level

  • Bachelor's degree in Marketing, Business, or a related field, or equivalent experience

Benefits

  • Annual and long-term incentives
  • Medical, Dental, and Vision Insurance
  • Paid Vacation & Holidays
  • Generous 401(k) Match
  • Paid Parental Leave
  • Volunteer & Employee Giving Programs
  • Tuition Reimbursement
  • Product Discounts

About the Company

  • At Hasbro and Wizards of the Coast, we take play seriously.
  • We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before.
  • Collaborate with passionate teams to reimagine iconic brands and create experiences that spark joy, connection, and community through the magic of play.
  • This is your chance to shape legendary play that lasts a lifetime.