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About the Role

Ofcom is seeking an experienced Programme Manager to lead its AI Enablement Programme, supporting the delivery of AI workstreams and the safe, ethical, and effective adoption of AI tools like Microsoft Copilot. This role is crucial for shaping Ofcom's AI agenda and ensuring strong governance and productivity metrics.

Responsibilities

• Lead the AI Enablement Programme within the Transformation Portfolio, establishing and delivering a portfolio of projects aligned to AI ambitions.
• Apply best-practice programme and project management, developing end-to-end plans across workstreams.
• Manage governance forums (including the AI Steering Group), risks, issues, and dependencies.
• Provide structured reporting and oversight across DDAI and Transformation teams, ensuring effective use of internal resources.
• Shape and deliver an AI strategy aligned to Data and IT strategies.
• Define and lead the roadmap for secure, ethical adoption of AI tools (including Microsoft Copilot).
• Provide expert advice and structured support to teams, maintaining a pragmatic focus on benefits realisation and continuous improvement.
• Establish and embed governance frameworks, policies, standards, and guidance for AI.
• Work closely with Legal, Information Security, and Data Protection teams to ensure robust oversight and data protection across all initiatives.
• Lead the rollout and adoption of Microsoft Copilot and related tools (e.g., Copilot Studio).
• Support the evaluation and adoption of additional AI tools, partnering with Digital, Data, and Technology teams on governance and approvals.
• Build organisational AI capability, working with L&D to develop AI literacy and training.
• Engage internal and external partners as required.
• Represent Ofcom in cross-regulatory forums.
• Personally produce project documentation aligned to standard documentation.
• Provide structure to teams, including structuring working groups, shaping agendas, and supporting their efficient operation.

Requirements

• Significant experience leading AI or digital transformation initiatives.
• Demonstrable understanding of AI technologies (including Microsoft Copilot).
• Experience developing strategy, governance frameworks, and applying responsible AI principles.
• Proven project management expertise.
• Ability to shape projects and collaborate with cross-functional teams to deliver.
• Experience of managing cross-function teams.
• Experience of stakeholder management.
• Adaptable to change and promotes innovation.

Skills

• AI technologies
• Microsoft Copilot
• Strategy development
• Governance frameworks
• Responsible AI principles
• Project management
• Cross-functional team management
• Stakeholder management
• Innovation

Location

• UK

Work Type

• Fixed Term
• Full-time

Experience Level

• Principal

Benefits

• Flexibility is at the heart of how we work
• Most roles can be adapted for part-time hours, job shares, or other flexible arrangements
• Guaranteed interviews for disabled applicants who meet the essential criteria for a role

About the Company

• As the UK’s communications regulator, Ofcom delivers vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.
• Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices.
• We’re also taking on the challenge of making the online world a safer place.
• We need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
• Ofcom’s remit is huge – we keep UK citizens and consumers safe from harm and ensure they receive the best possible service from their communications providers.
• At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate.
• Diversity and equality are fundamental to achieving our purpose to make communications work for everyone.
• We need to make the best decisions for all UK consumers and citizens.
• To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.

Equal Opportunity

• We believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives.
• That’s why we welcome colleagues of all ethnicities and races, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non‑apparent disabilities.
• We value socio‑economic diversity, life experience and neurodiversity too.
• Whether you’re a carer, a parent, a veteran, or re‑entering work after time away, your voice and perspective matter here.
• Our recruitment process is intentionally designed to be open and accessible.
• As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role.
• Whoever you are, whatever your story, you belong at Ofcom.