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About the Role

The Executive Director, Career Centre provides visionary, strategic direction and leadership for the development and growth of Goodwill's Career Centre.

Responsibilities

• Develop and execute a multi-year growth and sustainability strategy for the Career Centre, reducing reliance on government funding.
• Establish and achieve revenue diversification targets, including fee-for-service, employer partnerships, and alternative funding streams.
• Identify and implement new business lines, pilots, or social enterprise models aligned with workforce development.
• Position the Career Centre as a preferred provider of workforce solutions within the regional labour market.
• Use data, labour market intelligence, and client insights to design scalable, responsive programs.
• Lead the incubation and scaling of new service models.
• Follow all safety standards set out in legislation and/or Goodwill policies.
• Be actively involved in the health, well-being and safety of themselves and their team.
• Ensure strong governance, compliance, and reporting.

Requirements

• Strategic leadership and enterprise thinking.
• Strong business and financial acumen, including revenue modelling and cost management.
• Experience in revenue diversification and/or social enterprise development.
• Market insight and ability to identify growth opportunities and emerging trends.
• Partnership development with a commercial and strategic lens.
• Change leadership and transformation management.
• Data-driven decision-making and performance management.
• Executive communication and influence (government, funders, industry).
• 7–10 years of progressive leadership experience, including leadership responsibility for strategy, financial performance, and team development.
• Demonstrated experience in building or scaling programs.
• Proven success in developing diversified revenue streams (e.g., fee-for-service, partnerships, or social enterprise models).
• Experience managing P&L or program budgets with accountability for financial outcomes.
• Strong understanding of workforce development and employment services.
• Experience working with government funding systems.

Skills

• Strategic leadership
• Enterprise thinking
• Business acumen
• Financial acumen
• Revenue modelling
• Cost management
• Revenue diversification
• Social enterprise development
• Market insight
• Partnership development
• Change leadership
• Transformation management
• Data-driven decision-making
• Performance management
• Executive communication
• Influence
• Building or scaling programs
• P&L management
• Program budget management
• Workforce development
• Employment services
• Government funding systems

Work Type

• Full-Time

Experience Level

• 7–10 years of progressive leadership experience

Education Level

• Post-secondary education in business, public administration, social services, or a related field (MBA or equivalent experience considered an asset).

Benefits

• Dental/health benefits available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.
• Equitable access to skills training & coaching, scholarships, and educational credentials.
• Personal and professional development support with Life Coach & Employee Assistance Program.
• Work-life balance.

About the Company

• Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK.
• Ready to work or not, a job at Goodwill is a path to work readiness.
• Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.
• Mission: To strengthen people and communities through the power of work.
• Vision: Everyone working and thriving in inclusive sustainable communities.
• Values: Mission-Driven Impact, Inclusion, Dignity, Compassion, Resilience, Accountability.
• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

Equal Opportunity

• We are an equal opportunity employer.
• We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
• We will be happy to work with applicants requesting accommodation at any stage of the hiring process.