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About the Role

The Seasonal Splash Island Attendant is responsible for providing basic supervision and excellent customer service to visitors at the Splash Island wet play area and the Toronto Zoo. This position will assist in implementing the Strategic Plan.

Responsibilities

• Enforce all pertinent by-laws, policies, and procedures of Splash Island and the Toronto Zoo.
• Assist with crowd control and supervision of children in Splash Island.
• Respond to emergency calls at Splash Island and surrounding areas as directed.
• Keep the Supervisor informed of all activities at Splash Island and surrounding areas.
• Document all provided first aid assistance and special incidents in the assigned logbook.
• Control access to Splash Island to children under 12 years of age with a guardian.
• Prepare written documentation as required for shift start/end using assigned templates.
• Maintain and clean Splash Island before opening to the public using assigned equipment.
• Perform other related duties as directed/required.
• Follow all policies and branch instructions.
• Attend appropriate training as required.

Requirements

• Must have availability to be scheduled up to 40 hours/week (5 days / 8 hour shifts).
• Previous experience working at a public attraction.
• Must be able to work weekends, shifts, and holidays as scheduled.
• Must be able to deal with staff and public in a courteous and efficient manner.
• Capable of meeting the physical requirements of the position.
• The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment.
• Candidates may be required to take a written and/or practical examination relevant to the position.

Skills

• Valid Standard or Emergency First Aid and Basic Rescuer CPR (level "C").
• Excellent customer service skills.
• Good working knowledge of safety related legislation (OHSA).
• AED training.
• Well-developed interpersonal skills.
• Strong communication skills.
• Working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation an asset.

Location

• Toronto

Work Type

• Seasonal
• Full-time

Salary/Compensations

• $18.60 per hour

About the Company

• Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.
• We are committed to protecting wildlife.
• We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction.
• Your Toronto Zoo makes an animal well-being a priority in everything we do, respecting wildlife, caring for our team, guest and community.
• We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation.
• We blend science and traditional knowledge to protect species and their habitats, and we invite others to join us as guardians of wild, acting together to ensure wildlife and wild spaces thrive.

Equal Opportunity

• The Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process.
• The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal people of North America, persons with disabilities, LGBTQ2S+ persons, and women.