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About the Role
This role offers the perfect foundation for recent graduates with exceptional interpersonal skills, strong analytical thinking, and the ambition to grow into a future leader. As a Program Specialist, you’ll collaborate closely with our Sales, Logistics, and Product teams to support and enhance key customer programs that ensure efficient, cost-effective product movement from our facilities to our customers. You’ll gain hands-on experience in program management, data analytics, and cross-functional collaboration—while building a long-term career path in a major North American forest products company.
Responsibilities
- Contribute to a collaborative team working to strengthen West Fraser’s Supply and Operations Planning (SNOP) processes and support margin optimization.
- Use data analytics to track, measure, and present performance metrics for customer consignment and vendor-managed programs.
- Partner with Sales, Analytics, Logistics, and Product Management to maintain high service levels across all customer segments.
- Help design, refine, and implement systems that improve inventory accuracy, program performance, and customer experience.
- Build foundational knowledge of forest-industry operations, product flow, and customer program management.
Requirements
- A diploma or bachelor’s degree in Business, Commerce, Operations, or a related field.
- Interest or experience in the forest products, building materials, or manufacturing sectors—through internships, co-ops, summer roles, or coursework.
- Strong analytical skills and comfort working with data; experience with Excel (pivot tables, forecasting, scenario analysis) is an asset.
- Curiosity about how products move through an organization and how customer programs are structured and supported.
- Excellent communication skills, including confidence presenting in group settings.
- A detail-oriented mindset with the ability to manage weekly and monthly program tasks accurately.
- A collaborative, proactive approach to problem-solving and continuous improvement.
- Experience in leadership, mentoring, student clubs, athletics, or community involvement.
- Additional language skills (Spanish or French) are an asset.
Skills
- Interpersonal skills
- Analytical thinking
- Data analytics
- Program management
- Cross-functional collaboration
- Excel (pivot tables, forecasting, scenario analysis)
- Communication skills
- Presenting in group settings
- Detail-oriented
- Problem-solving
- Continuous improvement
- Leadership
- Mentoring
- Spanish
- French
Location
- Toronto
Work Type
- In person
- Full-time
Experience Level
- Early Career
- Recent Graduate
Education Level
- Diploma
- Bachelor's degree in Business, Commerce, Operations, or a related field
- Bachelor Commerce
Salary/Compensations
- $70,000 - $83,000
Benefits
- Competitive base salary with an annual bonus opportunity
- Medical coverage
- Dental coverage
- Vision coverage
- Pension and saving plans
- Life insurance
- Disability insurance
- Accident insurance
- Vacation time
- Paid holidays
About the Company
- West Fraser offers exciting career paths in trades, operations, professional services, engineering and forestry across more than 50 locations in Canada, the U.S., the U.K. and Europe.
- From lumber to engineered wood products, West Fraser delivers high-quality, naturally renewable building materials to the world.
- In all aspects of our business, we’re committed to responsible product sourcing and harvesting practices, backed by globally-recognized forest certifications.
- West Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work.
- We adopt new technologies and innovations to create exceptional building materials.
- Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.
Equal Opportunity
- At West Fraser, we strongly believe promoting diversity and inclusion is essential to our success.
- Our commitment to creating inclusive workplaces is reflected in our core values, and we constantly strive to foster a culture that values and respects every individual’s unique background and perspective.
- By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity.
- Join our team at West Fraser and help us build a more diverse and inclusive community.