About the Role
As a Senior Product Manager, you will spearhead the development and success of our dealer software products, overseeing the entire product lifecycle from design to delivery and performance management. You will drive the product vision to meet customer needs, optimize revenue and profit, and align with business goals while delivering innovative solutions that support commercial expectations and corporate growth.
Responsibilities
- Own the end-to-end product strategy for our dealer-focused CRM, its integrations with inventory / sales-management platforms, and next-generation lead-management capabilities.
- Drive AI-powered routing, scoring, and nurture workflows that lift dealer conversion rates.
- Define, instrument, and achieve target KPIs (speed-to-lead, AI-qualified-lead rate, revenue per opportunity, NPS).
- Lead cross-functional squads to embed generative-AI chat experiences and autonomous agents into consumer and dealer touch-points, ensuring responsible-AI controls.
- Map and evolve the event-driven data layer, APIs, webhooks, and pub/sub messaging that enables real-time automation across websites, marketplaces, and the CRM.
- Collaborate with engineering, design, data science, and sales to build and launch impactful solutions.
- Act as the subject-matter expert, guiding user-acceptance testing and defect resolution.
- Analyze market trends and customer feedback to shape product strategy.
- Communicate progress and demo new features to internal and external audiences.
- Optimize products post-launch by tracking revenue, usage, and dealer-success metrics.
- Partner with teams to create prototypes and define minimum viable products for quick value delivery.
Requirements
- Bachelor’s degree in product management, business, computer science, or a related field.
- 6 + years of product-management experience with at least 3 years leading CRM, marketing-automation, or AI-driven workflow products.
- Proven success launching AI or machine-learning features (e.g., conversational interfaces, predictive lead scoring, automated outreach).
- Expertise in outcome-prioritization frameworks and modern product-discovery methods.
- Fluency with low-code orchestration / workflow-automation tooling, event-streaming architectures, and API-first integration patterns.
- Experience with experimentation, A/B testing, and data-driven iteration; comfortable with BI and product-analytics dashboards.
- Familiarity with tools like JIRA, Aha!, Figma, Miro, and SQL.
- Strong communication skills for executive and technical audiences.
- Comfort with Agile Scrum or Kanban; excellent organizational skills to juggle multiple priorities.
- A passion for dealer workflows, digital marketing, and measurable commercial impact.
Skills
- CRM
- Lead management
- Inventory systems
- Insight tools
- Multi-channel attribution modeling
- CDP
- Generative AI
- Event-driven data layer
- APIs
- Webhooks
- Pub/sub messaging
- Low-code orchestration
- Workflow-automation tooling
- Event-streaming architectures
- API-first integration patterns
- Experimentation
- A/B testing
- Data-driven iteration
- BI
- Product analytics dashboards
- JIRA
- Aha!
- Figma
- Miro
- SQL
- Python
- TypeScript
- Agile Scrum
- Kanban
Experience Level
- Senior
Education Level
- Bachelor's degree
Benefits
- Flexible leave options
- Up to 31 days of paid time off in your first year
- Continuing education with access to LinkedIn Learning
- Full benefits package including medical, dental & vision
- 401K with company match
- Wellness program
About the Company
- Trader Interactive makes buying and selling a great experience.
- We are a group of go-getters who decided they didn’t want to settle for the status quo.
- We come together as one team to build value and drive innovation across our industries.
- We strive to feel small enough to quickly change tack, learn from different teams and connect authentically with leadership.
- We offer an inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.
- We are part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 2,500 team members worldwide.
Equal Opportunity
- TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply.
- Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.
