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About the Role

The Senior Project Manager is responsible for the end-to-end delivery of complex, cross-functional transformation initiatives across MAXIS. This role owns project delivery from early shaping and mobilization through to implementation and benefits realization, operating with a high degree of autonomy. The role works closely with executive sponsors, business and technology teams, and third-party suppliers and partners to drive delivery outcomes and ensure initiatives realize tangible business value. As the transformation delivery capability evolves, the scope of the role may expand to include formal people leadership responsibilities.

Responsibilities

Accountable for the end-to-end delivery of one or more complex projects or workstreams, from initiation through to closure and benefits realisation
Defines project scope, objectives, success measures, and delivery approach in line with business strategy and sponsor expectations
Develops and maintains integrated project plans, timelines, dependencies, and delivery milestones
Owns day-to-day delivery decisions within agreed tolerances, escalating exceptions and trade-offs where required
Proactively identifies, manages, and escalates risks, issues, and dependencies to protect delivery outcomes
Ensures appropriate governance, reporting, and controls are in place throughout the project lifecycle
Builds and maintains strong, trusted relationships with senior stakeholders and executive sponsors
Provides clear, concise, and transparent updates on progress, risks, and delivery outlook
Facilitates effective decision-making by presenting options, implications, and recommendations
Confidently challenges assumptions and plans, where required, to drive better delivery outcomes
Manages stakeholder expectations in a fast-paced, evolving environment
Provides day-to-day leadership and coaching to project teams and delivery resources
Creates a collaborative, outcome-focused delivery environment
Delivers strategic transformation initiatives, including data, digital, and operating model change
Works closely with Product Owners, SMEs, and delivery teams to shape requirements, priorities, and sequencing
Ensures change is implemented effectively and embedded into business operations
Supports readiness, transition, and handover into BAU ownership
Manages third-party vendors and delivery partners in line with agreed contracts and outcomes
Supports RFP processes, vendor evaluation, and selection activities
Oversees supplier delivery performance, dependencies, and commercial obligations
Ensures value for money and alignment between commercial arrangements and delivery objectives
Accountable for managing project budgets, forecasts, and financial tracking within agreed limits
Monitors spend, forecasts delivery costs, and highlights variances and risks early
Works with sponsors and Finance to define, track, and report on benefits realisation post-implementation
Operates in line with MAXIS project and programme governance frameworks
Ensures consistent use of agreed standards, tools, templates, and reporting
Contributes to portfolio-level reporting, prioritisation, and dependency management
Supports continuous improvement of delivery practices across the transformation portfolio
Coaches and supports junior project managers or delivery team members where required

Requirements

Significant experience delivering complex end-to-end business and technology change initiatives
Proven track record of delivering large-scale transformation projects or programmes
Strong experience working in cross-functional environments (Business, Technology, Data)
Demonstrated ability to operate effectively with senior and executive stakeholders
Strong delivery judgement and ability to manage ambiguity and competing priorities
Experience managing project budgets, delivery risk, and dependencies
Excellent communication, influencing, and stakeholder management skills
Experience in insurance, financial services, or other regulated environments
Exposure to data transformation initiatives (e.g. data platforms, reporting, analytics)
Experience working across Agile, Waterfall, or hybrid delivery models
Familiarity with delivery tools such as Monday.com, Jira, or similar

Skills

Project Management
Business Transformation
Technology Transformation
Data Transformation
Stakeholder Management
Risk Management
Budget Management
Vendor Management
Agile Methodologies
Waterfall Methodologies
Hybrid Delivery Models
PRINCE2
PMP
AgilePM

Location

London, UK
Remote
Europe

Work Type

Hybrid
Full-time

Experience Level

Senior
Project Manager

Education Level

Relevant project management certifications (PRINCE2, PMP, AgilePM, etc.)

About the Company

MAXIS GBN was co-founded in 1998 by MetLife and AXA, two of the largest and most trusted insurance companies in the world.
In 2016, MAXIS GBN became a joint venture and established itself in London with offices at Monument where we employ an international team of nearly 100 staff, with another 90 based around the world.
At MAXIS GBN, we work with multinational companies to help them deliver employee benefits to their staff around the world.
We offer global pooled and captive solutions as well as comprehensive wellness packages.
We do this through working with a network of insurance companies (members) in over 100 markets globally.
More than 80% of our member insurers are owned by MetLife or AXA, the other 20% are independent local insurers – all are experts in their markets and help us to find the right solutions for the local offices of multinationals and their employees based there.
Our London headquarters houses support services from global marketing to finance to client reporting and underwriting while working with colleagues based in offices in locations across Europe, the USA and Asia.