Field Training and End User Engagement Manager at Protective Industrial Products | New York, USA | Rezi

Field Training and End User Engagement Manager at Protective Industrial Products

Field Training and End User Engagement Manager

Protective Industrial Products · New York, USA

2 months ago

Field Training and End User Engagement Manager

Protective Industrial Products · New York, USA

2 months ago
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About the Role

Responsible for advancing PIP’s field training and customer engagement strategy through dynamic, hands-on learning experiences and in-market support. This role serves as a visible company representative, bringing PIP’s value proposition to life by delivering impactful training, product demonstrations, and customer-facing engagement initiatives. Working closely with sales teams, distributor partners, and end users, the position drives product adoption, strengthens customer relationships, and supports business growth. The role requires the ability to influence diverse audiences, from experienced sales professionals to frontline workers, while serving as both a subject matter expert and brand ambassador.

Responsibilities

  • Deliver dynamic in-person and virtual training on PPE products, solutions, and value propositions.
  • Partner with field sales teams to support customer visits, product demonstrations, and account onboarding.
  • Create immersive, hands-on learning experiences to drive real-world application and behavior change.
  • Translate technical product features into clear, value-based messaging tailored to customer needs.
  • Support new product launches through field activation, training, and customer engagement.
  • Collaborate cross-functionally with Sales, Marketing, and Product teams for alignment and consistency.
  • Assess field training needs and evolve programs based on feedback and business priorities.
  • Serve as a subject matter expert on PPE products, applications, and industry trends.
  • Act as an evangelist and ambassador for the PIP Global Safety brand.
  • Travel extensively (up to 90%) to support field engagement, customer interaction, and sales enablement.

Requirements

  • 5+ years of experience in sales, sales training, or field enablement, preferably within industrial distribution or PPE.
  • Strong knowledge of PPE products (hand protection, eye/face protection, protective clothing, etc.).
  • Proven ability to influence experienced sales professionals and end users in a field-based environment.
  • Demonstrated ability to drive adoption and behavior change.
  • High energy, self-motivated, and comfortable operating independently in a travel-intensive role.
  • Ability to command presence and engage diverse, experienced audiences.
  • Passion for field-based, hands-on engagement and experiential learning.
  • Adaptability and resilience in a fast-paced, high-travel environment.
  • Results-oriented with a focus on driving growth and impact.

Skills

  • Exceptional communication skills
  • Presentation skills
  • Facilitation skills
  • Strong executive presence
  • Strong sales acumen
  • Customer-first mindset
  • Cross-functional leadership
  • Collaboration

Experience Level

  • 5+ years of experience

Education Level

  • Bachelor’s degree preferred

About the Company

  • PIP Global Safety brand
  • PIP’s PPE products