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About the Role

The Creative Delivery Manager leads the in-house creative team and roster of freelancers for Australian Red Cross, driving creative strategy and delivery of marketing, communication, and digital campaigns. This role maximizes budgets to produce high-quality content that strengthens the brand, meets objectives, and ensures ethical storytelling standards.

Responsibilities

• Leads the in-house creative team and roster of freelancers.
• Drives the creative strategy and delivery of marketing, communication, and digital campaigns.
• Maximizes budgets to produce high-quality content.
• Ensures every story told meets the highest ethical standards.
• Guides the team to handle complex humanitarian stories with care, accuracy, and responsibility.
• Provides leadership and support to transform stories into strong emotive assets.

Requirements

• Substantial experience interpreting and strengthening a brief and its target audience to produce strategic and creative outputs that emotionally engage audiences, drive action and hit target.
• Proven experience in managing a creative delivery team.
• Experience in successful creative strategy development, campaign management and creative execution by delivering solutions for both internal and external audiences.
• Proven track record in creative project management and resource management.
• Substantial experience in managing tight resources to achieve the most within set parameters.
• Substantial brand/marketing knowledge and experience in a client-based, or creative agency role delivering within a complex matrixed organisation.
• Experience in ethical, respectful storytelling, especially in sensitive humanitarian contexts is advantageous.

Location

• Sydney

Work Type

• Full-time
• Permanent
• Hybrid

Benefits

• Work flexibility: Hybrid working model (2 days on-site, 3 days from home).
• Financial wellbeing: Salary packaging up to $15,900 for living expenses, up to $2,650 for holiday accommodation and meals, Novated car leases, superannuation, and purchase additional annual leave.
• Life, Health & Wellbeing: Paid ‘Me’ day, various paid leave options, Employee Assistance Program (EAP).
• Career development: Access to ongoing learning, training, and development.

About the Company

• Australian Red Cross is part of the world’s largest humanitarian movement.
• We support and empower people and communities in times of vulnerability.
• We act for humanity.
• Strives to create a safe and inclusive culture with wellbeing at its centre.
• Embraces diversity and welcomes Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations.
• A child safe organisation with zero tolerance of any harm to children.
• Vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Equal Opportunity

• Embraces diversity and welcomes Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations.