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About the Role
Based in Tokyo, this role involves managing a portfolio of major non-financial clients for S&P Global Market Intelligence. You will collaborate with sales, segment specialists, and product teams to drive client retention, business growth, and brand expansion in Japan.
Responsibilities
- Manage and expand client subscriptions through upselling and increased usage
- Present new features and conduct client training
- Build and maintain strong relationships with clients at all levels
- Assess client needs and feedback to support strategic growth
- Analyze usage trends to identify risks and opportunities
- Facilitate product support and data analysis for clients
Requirements
- Bachelor’s degree
- 3+ years of client-facing or analytical experience
- Strong communication, presentation, and problem-solving skills
- Entrepreneurial, proactive, and team-oriented mindset
- Fluent in Japanese and English
- Adaptable and eager to learn
Skills
- Client relationship management
- Data analysis
- Presentation skills
- Strategic planning
- Upselling
- Product training
Location
- Tokyo, Japan
Experience Level
- 3+ years
Education Level
- Bachelor’s degree
- CFA, CMA, or MBA preferred
Benefits
- Health and wellness coverage
- Generous time off
- Continuous learning resources
- Retirement planning
- Continuing education program with company-matched student loan contribution
- Financial wellness programs
- Family-friendly perks
- Retail discounts
- Referral incentive awards
About the Company
- S&P Global Market Intelligence is a division of S&P Global providing data, technology solutions, and insights.
- The company focuses on delivering essential intelligence to help customers make confident decisions.
- Values include integrity, discovery, and partnership.
Equal Opportunity
- S&P Global is an equal opportunity employer committed to a diverse and inclusive workplace.
- Employment decisions are based on skills, experience, and contributions without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other protected status.