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About the Role

The AMP Supervisor is responsible for the end-to-end operational management of legal approvals, creation, and servicing of Art & Metadata materials for Disney’s Direct-to-Consumer (DTC) platforms, ensuring high-quality, value-for-money assets. The role involves partnering with global teams and external vendors, managing multiple tasks under pressure, and supporting AMP Coordinators with guidance and daily tasks.

Responsibilities

Oversee the creation and delivery of artwork and metadata to the Disney+ platform.
Maintain, design, and establish workflows for artwork and metadata delivery for various content types.
Manage the ingestion of assets into Disney+, including live artwork and metadata refreshes.
Partner with vendors and teams across EMEA, CEE, and MENA to oversee asset localization and delivery.
Conduct artwork QC reviews and manage feedback to ensure high-quality deliverables.
Supervise the verification and fulfillment of artwork and metadata orders within Disney ordering systems.
Resolve artwork and metadata delivery challenges, including asset correction and remediation.
Liaise with the US IP legal team for legal clearance of local main titles.
Provide first point of contact support and advice for AMP Coordinators.
Provide coverage and support for other AMP Supervisors and the AMP Manager.
Attend and contribute to team, departmental, vendor, and Content Operations meetings.
Coordinate team representation in broader Company meetings.
Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
Resolve Vendor billing issues with TWDC Accounts Payable.
Develop and maintain strong working relationships with internal and external parties.
Maintain awareness of technical developments in the digital media space.
Adhere to defined Content Operations business processes and identify opportunities for improvement.
Continuously develop knowledge of the product slate, media types, territories, customers, and market dynamics.
Provide training for colleagues as required.
Ensure other Departments are familiar with the team's role and how to access relevant information.
Participate in systems testing and contribute suggestions for workflow and systems improvement.
Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.

Requirements

Working knowledge of supply chain process.
Experience of delivering/packaging content to non-linear distribution.
Ability to work effectively in a team setting.
Ability to work well under tight deadlines.
Keeps commitments.
Ability to prioritise.
Demonstrates flexibility in response to changes.
Remains productive despite uncertainty.
Earns the trust and respect of colleagues, partners and customers.
Treats others with respect.
Supports productivity and morale of the team.

Skills

Adobe Suite
Microsoft Excel
Google Docs
Slack
Smartsheet
Airtable
.xml
Project coordination
Organizational skills
Multi-tasking skills
Critical thinking
Problem-solving skills
Time management
Communication skills
Interpersonal skills
Listening skills
Asking questions to ensure understanding
Conveying relevant information candidly and timely
Using technology to facilitate better results

Location

London, United Kingdom

Work Type

Full time
Hybrid

Experience Level

Supervisor

About the Company

Values You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.