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About the Role

We are looking for a Marketplace Product Manager to play a leading role in shaping the vision, strategy and priorities for our marketplace capability. You’ll work closely with cross-functional teams and stakeholders to ensure we are delivering customer-focused solutions that drive business value at scale. Using your expertise in agile product management and marketplace ecosystems, you’ll help evolve our marketplace proposition, improve operational efficiency and support the delivery of innovative customer experiences across the group.

Responsibilities

Responsible for the product vision & strategy, in alignment with the strategic direction of the business and group.
Ensures the vision and strategy are clearly understood at all levels - team, stakeholders, domain and group leadership.
Responsible for the definition of outcome-based OKRs & product metrics.
Accountable to measure, track and use OKRs & product metrics for strategic prioritisation decisions.
Performs cost-benefit analysis to assess the size of opportunities.
Provides clear recommendations for investment and prioritisation decisions.
Deeply understands the customers, in partnership with the design team.
Champions the customer mindset within the team to ensure decisions are made with customers or users in mind.

Requirements

Proven experience managing digital products within fast-paced agile environments.
Experience working on or delivering marketplace platform products (B2C retail marketplaces, B2B marketplaces, service marketplaces or closed marketplace environments).
Strong understanding of how marketplace ecosystems operate, including seller, customer and operational journeys.
Proven experience delivering large-scale e-commerce or digital transformation initiatives.
Ability to define product strategy and translate it into measurable outcomes and delivery plans.
Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
Analytical mindset with experience using data and customer insight to drive product decisions.
Strong problem-solving capability with a customer-first approach.
Ability to present technical detail in a simple and accessible way.
Curious and investigative mindset with a passion for problem solving.
Results-driven approach with the ability to make effective decisions at pace.

Skills

Agile product management
Marketplace ecosystems
Stakeholder management
Communication
Data analysis
Customer insight
Problem-solving

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Previous experience mentoring or leading product teams is highly desirable.

Benefits

Competitive benefits package
Opportunities to stretch and grow your career

About the Company

Kingfisher is a team made up of over 76,000 passionate people who bring Kingfisher and its brands (B&Q, Screwfix, Brico Depot, Castorama and Koctas) to life.
Ambition to become the leading home improvement company and grow the largest community of home improvers in the world.
An inclusive environment where potential is limited only by imagination.
Encourages new ideas, supports experimentation, and strives to create a workplace where everyone can be their best self.

Equal Opportunity

Kingfisher ensures that all colleagues, future colleagues, and applicants are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.