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About the Role

Join the Disney team as a Product & Database Assistant to support growth by managing product data, assisting with the United Kingdom reservations system, and providing essential product support for Walt Disney World, Disneyland Paris, and Disney Cruise Line. Ensure accurate product loading, effective inventory maintenance, and assist colleagues with key business projects in a dynamic role that adapts to changing business needs.

Responsibilities

Collaborate with digital and operational teams to organize and maintain accurate product information.
Assist in rolling out product updates, promotions, and innovative cross-brand projects to strengthen WDTCI’s overall product portfolio.
Help develop and update key documentation, including project plans, functional specifications, and process flow charts.
Provide essential operational and administrative support to ensure seamless day-to-day business functions.
Support the implementation of product updates, promotions, and collaborative projects across brands to enhance the WDTCI product portfolio.
Assist in creating and updating essential documentation such as project plans, functional specifications, and process flow charts.
Provide day-to-day operational and administrative support to help the business run smoothly.
Manage and maintain the external reservations system (JFA) including pricing, inventory, offers, and voucher setup.
Assist with inventory control, including managing room allocations and releases.
Work alongside digital and operational teams to ensure all product information is accurately organized, updated, and maintained within the database.
Support the launch and implementation of product updates, promotional campaigns, and collaborative projects across brands to enhance WDTCI’s product offerings.
Assist in creating, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts to support business operations.

Requirements

Strong ability to collaborate with digital and operational teams to ensure product information is accurately organized, maintained, and updated in databases.
Experience supporting the rollout of product updates, promotions, and innovative cross-brand initiatives to enhance product portfolios.
Proficiency in developing, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts.
Demonstrated organizational and administrative skills to provide effective day-to-day operational support and ensure seamless business functions.

Skills

Product data management
Reservations system assistance
Product support
Database management
Project documentation
Operational support
Administrative support
Inventory control
Collaboration

Location

London, United Kingdom

Work Type

Hybrid
Full time

Benefits

25 days annual leave
Private medical insurance & dental care
Free Park Entry
Disney Discounts
Excellent parental and guardian leave
Employee Resource Groups

About the Company

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.