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About the Role
Lead two strategically important areas of the store—Showrooms and TradePoint—by building dynamic, sales-focused teams and fostering a culture where colleagues are confident, proactive, and focused on fulfilling B&Q’s ambition of making every customer count. Drive sales through coaching and performance leadership to build a high-performing team.
Responsibilities
- Support sales colleagues to build deep product knowledge and selling confidence.
- Utilize customer insights and performance data to identify opportunities and respond quickly.
- Build strong local customer relationships, with a focus on Tradespeople.
Requirements
- Lead a team to deliver effective stock management and ensure every customer counts.
- Demonstrate qualities such as observing, listening, and communicating for continuous improvement and celebrating success.
- Comfortable having meaningful discussions about performance.
- Skilled at building rapport with customers and colleagues.
- Well-planned and organized, with the ability to be agile when needed.
- Possess natural analytical rigor and the ability to spot opportunities to increase sales.
Location
- B&Q Acton
Work Type
- Full time
- Part time
- Job Share
- Permanent Contract
Salary/Compensations
- Up to £35,500 per annum (Inclusive of £0.81p per hour, store specific location allowance)
Benefits
- Company Bonus Scheme
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
About the Company
- Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.